Ratings based on 679 Verified Reviews

3.8 out of 5
80% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay of Plenty

OUR BOLTHOLE FOR THE NORTH SHORE

Posted Nov 2, 2017
Pros: Location and affordability
Cons: Nothing apart from the usual upgrading that hotels do
Location: Central to the Auckland Northern and Western link motorway, major Netball centre, Albany shopping and North Shore Hospital
This is our 7th visit to the Poenamo and we use it because it is affordable and central to all of the North Shore especially the North Shore Hospital. It is positioned right at the 'Northcote' motorway ramp which is good for journeys North, South or West from the North Shore and only 5-10mins from Auckland CBD
Comment from Hotel Management
Nov 17, 2017 by Roz , Hotel Management
Thank you for your feedback. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Oct 24, 2017
Really enjoyed our 2-night stay. Room was clean & comfortable. Nice modern bathroom. Very convenient having several restaurants nearby. Easy on-site parking. Friendly staff. Free-Wifi worked well. Thank you.
Comment from Hotel Management
Nov 16, 2017 by Roz , Hotel Management
Thank you for your feedback. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton

Time together

Posted Oct 1, 2017
We booked months in advance. We requested rooms next to each other. Couldn't beat the services provided. 7 rooms so we could all support our friends fighting . Amazing times. Wonderful memories. Cheers
Comment from Hotel Management
Oct 3, 2017 by Roz , Hotel Management
Thank you for your feedback, we are happy to hear that you made wonderful memories during your stay with us. We hope to see you again soon. Kind regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Christchurch

Was ok for one night

Posted Sep 17, 2017
Pros: Close to where we wanted to be in Auckland.
Cons: Soundproofing and cleaning in the fridge and bathrooms.
Location: Very close to North shore event centre 5 min drive and lots of food options close by.
Hotel was adequate for what we needed. However didn't get a very restful sleep due to noise from bar across from room and hearing people coming home from a night out on the town at 4.30am. Single glazed window etc so didn't provide any soundproofing. Shower needed a good scrub to remove limescale from the fixtures etc. Great to have a wee kitchen for preparing breakfast etc, Fridge didn't work very well due to the freezer department needing to be defrosted. I wouldn't recommend for a peaceful stay, but was ok for one night and was close to the North shore event centre were we had a competition on. Staff were accommodating with allowing us a late checkout for no extra charge which was very much appreciated.
Comment from Hotel Management
Oct 4, 2017 by Roz , Hotel Management
Thank you for your feedback. We apologise for any inconvenience you experienced. We appreciate all your feedback.
2 out of 5
by A verified traveler

LOcation ok

Posted Sep 13, 2017
Small room at back in what looks like an old part of the complex....small, not very nice I'm afraid...for sure the rooms that look out over the pool area would've been much nicer...
Comment from Hotel Management
Oct 4, 2017 by Roz , Hotel Management
Thank you for your feedback. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from wellington

Chill factor

Posted Sep 9, 2017
They've got a pool and a spa pool and bars in the area. Good location really but I was just too busy to be there.
Comment from Hotel Management
Oct 4, 2017 by Roz , Hotel Management
Thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from Maungaturoto

Awesome stay very comfortable great roo

Posted Aug 31, 2017 on Wotif
Great room, fresh towels n sheets. Staff so help for all my needs and would certainly stay again and recommend to family and friends. Looking forward to staying again in October
Comment from Hotel Management
Oct 4, 2017 by Roz , Hotel Management
Thank you for your feedback
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was adequate for my stay

Posted Aug 25, 2017 on Wotif
Nice hotel a little nosey was fine .....pub and bar good. ...staff friendly..overall stay was nice just had loud guess staying next store on two separate nights bad luck if guess ....it was a bed for 3 nights while attending a cheerleading tournament not much else to say ......pillows we rubbish shower good hotel a little old and tired also
Comment from Hotel Management
Aug 30, 2017 by Roz , Hotel Management
Thank you for your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Central

Posted Aug 25, 2017
Good facilities options for dining good local bar with gaming and TAB. Always stay here if got something going on the shore.
Comment from Hotel Management
Aug 30, 2017 by Roz , Hotel Management
Thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from kaiwaka new zealand

the good old poe

Posted Aug 24, 2017
Pros: location location location and the close by eateries
Location: golf netball shopping eating and cl;ose to motorway to get anywhere
the poe has been around forever and has lots of history, but it is sooooo handy with lots of food establishments within walking distance. the staff are so friendly and go out of their way to be helpful. it is a pleasure to stay as i frequently do and have happily recommended it to friends who now also stay regularly
Comment from Hotel Management
Aug 30, 2017 by Roz , Hotel Management
Thank you for your feedback Fiona. We hope to see you again soon.