Ratings based on 204 Verified Reviews

3.8 out of 5
65% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Denied our reservation

Posted Jun 29, 2017
Pros: Nothing, didn't get to stay there!!!
Cons: Everything.
Location: Don't know didn't get to stay there.
We arrived at the Takapuna Motor Lodge at approximately 9pm after a long drive, with our printed copy of expedia's confirmation of our booking for this accommodation. We got told we are not in their system / computer, and we have no booking with them, we are full and all the rooms are occupied, so we can't help you. We showed her the printed copy stating confirmed, no need to re-confirm. The lady behind the desk did call I am guessing her manager, and spoke with them about this situation. After this phone call, she advised us that there should have been a reference number on this paper, so no we can't help you, and turned us away with no help or accommodation. So at 9.30pm we are left with no place to stay. Due to the Rugby game on in town it was very very difficult to find accommodation. We weren't the only people left high and dry, another lady looked very upset as well. We would not recommend this accommodation to anyone. We were made to feel like it was our fault. We left upset, disappointed that expedia and the accommodation didn't honour our reservation. We aren't sure who is at fault but it certainly isn't us. If you get a printed confirmation, with no need to reconfirm written on it you would think it means exactly that. And accommodation would be booked and available upon arrival. No not for us, or for this other lady. Very very disappointing to say the least.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nelson

Nice unit close to public transport

Posted May 28, 2017
Warm comfortable unit close to public transport & within easy walk of the shopping centre. Pleasantly quiet & well laid out. Would definitely stay here again
2 out of 5
by Judy

Posted May 16, 2017 on Hotels
No hot water, so no shower. And charged more than was advertised! No compensation for no hot water either!
5 out of 5
by Trevor

A one night stay.

Posted Apr 16, 2017 on Hotels
Easy to access from the motorway, but do look at the map to avoid a right hand turn on the busy road. One minor issue was the microwave had to be partway pulled out of the shelf to allow the flex to be plugged in the 3 pin power socket. Be careful with to step down from the shower.
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho,USA

Great room

Posted Apr 12, 2017
Everything was nice and clean. Great room for a large group, it was our own little apartment​.
5 out of 5
Recommended
for Everyone
by A verified traveler

pleasant

Posted Apr 8, 2017
Pros: It was lovely and quiet
Cons: noticed one of the window handles was broken. Couldn't pull down roller blind to cover kitchen window which meant people pasing could see into unit
Location: didn't see any restaurants food outlets near
pleasant stay suited what I neded
2 out of 5
by A verified traveler

Posted Mar 19, 2017 on Wotif
Very old and tired. Nails sticking out of rotting timber deck. Clothes from previous occupant hanging in wardrobe still. Mould in shower. Told to leave dirty towels on floor for replacement - came back to find them hung back up instead of replaced.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 14, 2017 on Hotels
4 out of 5
by Lip Wee

good atmosphere

Posted Mar 9, 2017 on Hotels
good for sleeping
1 out of 5
by A verified traveler from Wellington

Awful stay - photos are very misleading

Posted Mar 7, 2017 on Wotif
Pros: Nothing
Cons: The state of the room
Location: Location is the only thing this place has going for them.
Looks like there were major problems with moisture in the room. Window sills were swollen, big black mould looking stains on the lino, what looked like blood spots on the carpet. Would not stay here again. The wotif rating is definitely inaccurate.