Ratings based on 768 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Winston-Salem, NC

perfect stay near Chicago

Posted Oct 15, 2017
Pros: Very nice suite, very clean, comfortable bed, quiet for sleeping, helpful staff.
Cons: Nothing to improve - it seriously was perfect in my opinion.
Location: Very near Trinity International University where I attended a conference. But reasonably close to Chicago if one wanted to visit Chicago also.
I stayed at this hotel during a conference at a nearby university. Everything was perfect. Very nice suite, great staff, clean, quiet and comfortable.
Comment from Hotel Management
Oct 17, 2017 by HotelMgmt, Hotel Management
Thank you for sharing the highlights of your experience at Chicago Marriott Suites Deerfield! We’re thrilled that our well-appointed guest rooms, amenities, and service all met your expectations. It would be a pleasure to serve you again in the future.
4 out of 5
by A verified traveler from houston, TX

Not worth the hefty price

Posted Oct 9, 2017
The room was too hot. We had to call front desk 3 times to help with room’s uncomfortable temperature. For the price off over $130 per night, the room was very small n conditions. Wall baseboard missing, no bathroom shower curtain, very small king suite. The breakfast was also pricey, $55 for two adults! This hotel experience was not very positive.
Comment from Hotel Management
Oct 12, 2017 by HotelMgmt, Hotel Management
Please accept our apologies for any inconvenience you may have experienced. We will pass your comments to the rest of the management team, so that we may look into and address any concerns. We do hope to regain your trust, and hope to welcome you back during your next visit to the area. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Comfortable and spacious! Will definitely stay again.
Comment from Hotel Management
Oct 7, 2017 by HotelMgmt, Hotel Management
Thank you for sharing such a wonderful review of your time at Chicago Marriott Suites Deerfield. It is great to know that we were able to provide you with just the type of accommodations you were seeking. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort wayne, IN

Posted Oct 2, 2017
Nice hotel but a bit far from Chicago. The hotel rooms were clean, the staff helpful.
Comment from Hotel Management
Oct 4, 2017 by HotelMgmt, Hotel Management
When traveling, exemplary hospitality and fresh accommodations can be so important and we are glad you found just that with us at Chicago Marriott Suites Deerfield. Thank you for your feedback! We would love to welcome you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

So Quiet and Comfortable!

Posted Oct 2, 2017
Terrific place and great location. Recommend the stay with breakfast buffet. Great menu and excellent workout facility!
Comment from Hotel Management
Oct 3, 2017 by HotelMgmt, Hotel Management
Thank you! Here at Chicago Marriott Suites Deerfield, we understand that our guests deserve the best in accommodations and we appreciate your compliments to our facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Very nice staff

Posted Sep 28, 2017
Staff were very nice from front desk to room service. We are very satisfied with the room, no complaints and definitely will be back.
Comment from Hotel Management
Oct 1, 2017 by HotelMgmt, Hotel Management
On behalf of everyone at Chicago Marriott Suites Deerfield, thank you for your kind words. We are so pleased you had a wonderful experience. Your comments let us know our efforts are paying off, and we thank you for the feedback. Please come back soon!
4 out of 5
by A verified traveler

Generally nice hotel, but not amazing

Posted Sep 25, 2017
I liked this hotel, but I was hoping for something a little better. It had a strong cleaning odor when we arrived, which I assume was to mask some other type of smell. Then we requested the room be made up on saturday and it never got cleaned. They also charged us for the fuji waters which we never touched and had to get removed from our bill.
Comment from Hotel Management
Sep 28, 2017 by HotelMgmt, Hotel Management
We love knowing you found a place to relax and unwind in the middle of this great city during your stay with us. With that being said, we apologize if you encountered any issues. Our team is always available to help and address any concerns. We hope that you will have the chance to stay again.
5 out of 5
Recommended
for Couples
by A verified traveler from Ypsilanti, MI

Nice hotel close to Metra station

Posted Aug 27, 2017
Location: Ravinia Park is an easy 10 minute drive and the Metra station in Highland Park makes getting to downtown Chicago very easy.
Everything at the hotel was clean and well maintained. The location of the hotel was ideal, somewhat off the main road so that it was very quiet at night. The room was a good size, clean and very comfortable.
Comment from Hotel Management
Aug 29, 2017 by HotelMgmt, Hotel Management
We are delighted that you enjoyed a wonderful stay with us at Chicago Marriott Suites Deerfield. It’s great that our location was convenient for your traveling needs. Thank you for the review and we hope to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Traveling w family

Posted Aug 26, 2017
Pros: Staff was super friendly and breakfast crew went out of their way to accommodate our vegetarian needs
Staff was super friendly and breakfast crew went out of their way to accommodate our vegetarian needs
Comment from Hotel Management
Aug 29, 2017 by HotelMgmt, Hotel Management
We are so happy to hear that you enjoyed every aspect of your stay at Chicago Marriott Suites Deerfield. It is great that you were well taken care of and our staff could provide you with delicious vegetarian cuisine. Thank you for your review and we would love to greet you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis,In.

Beautiful suites

Posted Aug 23, 2017
Awesome suites, comfortable beds , I mean the experience was wonderful.
Comment from Hotel Management
Aug 24, 2017 by HotelMgmt, Hotel Management
Our team loves to create memorable experiences for our guests and we are excited to learn that you enjoyed your time here. Thank you for your review. We can't wait to have you stay with us again at Chicago Marriott Suites Deerfield.