Ratings based on 1,036 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from 47402
hotel close to our next day business meetingPosted Nov 11, 2017
Pros: comps, location to our business meeting, and staff we interfaced with. attention to detail by staff/ownership.
Cons: the only bummer, the morning we woke up we found a clump of black foreign hair within bed comforter folds. this grossed us out.
Location: n/a: in and out for a business meet.
have stayed at hilton's embasy suites 10-19 nights over the last few years; price-point ok (for us) Indiana and Nebraska most often, chose to stay at this one due to familiarity with this hilton offering.. understood from the get-go it would be a nicer/elder-style hotel; we were only there for 1 night/~10 hours traveling 6 hours to get there, have a quick business meet in the am, and traveling a 6 hour return. eve comp'ed libations are nice, and Bfast is extra par for this class of hotel. front desk staff warm and inviting.. all random staff 3-6 of them we ran across, always acknowledged us, and were friendly. common areas were clean, common area bathrooms were extra clean/well maintained. room is good condition, we stayed in rm704 bathroom was in great condition, room was well maintained/clean upon arrival, only had a normal older hotel (not-used-often) musty scent. --typical/acceptable. preventative maintenance/painting was occurring all over hotel. we could tell the ownership of this flag-stop cared about the property. cudos to whoever you are! exterior grounds/parking-lot lighting were well maintained/clean. (check out the attached pic) --housekeeping cares..
for Everyoneby A verified traveler
best in deerfieldPosted Oct 23, 2017
Cons: buffet needs improving
allways a good choice. my hotel whenever I'm in Deerfield
for Everyoneby A verified traveler from Dallas, TX
.Posted Oct 23, 2017
Nice hotel with micowave oven and complimentary breakfast.
for Everyoneby A verified traveler from Deerfield il
Posted Oct 16, 2017
Spacious it was comfortable will definitely be back
for Everyoneby A verified traveler from deerfield, il
LeisurePosted Oct 16, 2017
Connor at guest reception was very friendly and accommodating . I arrived late due to the weather but he greeted me with a warm smile. The room was clean and comfortable and the breakfast was very good!
for Everyoneby A verified traveler from indianapolis in
Posted Oct 10, 2017
We slept great. The pod was good. The staff was polite and accommodating
for Everyoneby A verified traveler from Arkansas
Embassy Suites - my personal favoritePosted Oct 5, 2017
Very nice room, quick response to room service request. Great restaurant on premises.
for Everyoneby A verified traveler from Topeka, KS
Good location to access north shore cities.Posted Sep 15, 2017
Pros: BREAKFAST was great!
Comfy rooms great king-size bed, lots of parking we found we could travel the north shore conveniently without using tollways.
for Everyoneby A verified traveler
Nice hotel, staff very politePosted Sep 12, 2017
We were staying for one night for a concert at Ravinia and the staff were extremely helpful and nice. Our room was nice and the bed was very comfortable. We got cocktails shortly after arriving and the drinks were fantastic and our bartender was very polite. The coffee at breakfast was delicious and the food was ok, they had a good set up and selection. Overall it was a good experience and my husband and I would happily stay here again.
for Everyoneby A verified traveler from indiana
Great Team HotelPosted Sep 5, 2017
If you're looking for a hotel for a team sporting event this is it!