Ratings based on 456 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Pool & hot tub water looked dark & cloudy. Hot tub looked unsafe to go into.
Comment from Hotel Management
Nov 20, 2017 by tfromm, Hotel Management
Thank you for writing a review. We appreciate your feedback, we will investigate further into this issue and resolve it as soon as possible.
3 out of 5
by A verified traveler

Helpful staff, good location, a bit run down

Posted Nov 13, 2017
Pros: Staff and location
Cons: The beds
We were pleased with the helpful hotel staff and the good location near, but the beds were disappointing-- too many people had slept in them. We would have appreciated a new more comfortable bed.
Comment from Hotel Management
Nov 13, 2017 by Fromm, Hotel Management
Thank you for taking the time to write a review. We value your feedback and appreciate your loyalty to IHG. We look forward to seeing you again.
4 out of 5
by A verified traveler

Nice accommodations, pleasant staff.

Posted Nov 6, 2017
Pros: Location, staff, upkeep.
Cons: The bathroom exhaust fan was very noisy - almost ridiculous...
Location: Plenty of restaurants and attractions within an easy drive.
The room was nice, the staff was excellent. Having the meeting in the hotel was very convenient. Included WIFI is adequate for quick emails, but barely usable for getting any real work done. There is an upgraded connection available at an additional cost. 4G data coverage (Verizon) was not usable in the room. Would have preferred that breakfast was included, but as is typical, everything carries an extra cost...
5 out of 5
by Vanphen

Posted Oct 30, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017 by Trevor, Hotel Management
Thank you for giving us 5 out of 5. We appreciate your loyalty and hope to see you again.
5 out of 5
by Joseph

Posted Oct 27, 2017 on Hotels
Staff were all outstanding!
Comment from Hotel Management
Nov 13, 2017 by Trevor, Hotel Management
Thank you for giving us 5 out of 5. We appreciate your loyalty and hope to see you again.
4 out of 5
by David

Posted Oct 24, 2017 on Hotels
OK.
Comment from Hotel Management
Dec 11, 2017
Thank you for the four stars! Next time let us know what we can do to change that OK to Great.
5 out of 5
by Yomara

Posted Oct 24, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017 by Trevor, Hotel Management
Thank you for giving us 5 out of 5. We appreciate your loyalty and hope to see you again.
5 out of 5
by Sudharshan

Posted Oct 11, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017 by Trevor, Hotel Management
Thank you for giving us 5 out of 5. We appreciate your loyalty and hope to see you again.
5 out of 5
by Matthew

Posted Oct 3, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017 by Trevor, Hotel Management
Thank you for giving us 5 out of 5. We appreciate your loyalty and hope to see you again.
5 out of 5
by Charlene

Awesome

Posted Sep 29, 2017 on Hotels
It was amazing!!! The room was awesome and the breakfast was fantastic. I will stay again when in town, as it was close to the events I attended.