Ratings based on 970 Verified Reviews

3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Staff were very accommodating. Shuttle available for many things and a great recommendation for dinner.k
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
Comfy, flying visit so nothing more to add. Might use again if in Syracuse
4 out of 5
Recommended
for Everyone
by A verified traveler

vry convenient for access to the airport

Posted Nov 10, 2017
Pros: bed was very comfortable
lots of restaurants within walking distance,pool very nice, complimentary breakfast very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brentwood, NY

Nice hotel

Posted Oct 31, 2017
Love the indoor pool it was great during the cold. The breakfast was greatn delicious and so much variety. The best part free
3 out of 5
by A verified traveler from Liverpool, NY

NIce Hotel but Not Quiet

Posted Oct 23, 2017
Cons: A manger who is aware of what is going on in the hotel would be an improvement.
The hotel facilities are good but I would not stay here again. The front desk staff for check in was pleasant and helpful. It went down hill from there. There were shrieking screaming kids running up and down the hall ways unsupervised by parents. This continued until approximately 11 pm.Hotel staff did nothing. There was a very nice pool but full of screaming children. There was suppose to be an adult swim during the last hour when the pool was open. The pool was still full of children. When the front desk was call, they stated they would send someone down. The pool was visible from our room. The children remained in the pool. The room contained packets to make coffee but no coffee machine. Whoever manages the hotel does not do a good job.
3 out of 5
Recommended
for Everyone
by A verified traveler

Typical reasonably priced room

Posted Oct 22, 2017
Location: About as close as you can get to the Syracuse airport....good location
Nice hotel with clean rooms, friendly staff and decent continental breakfast. Great stay for $75!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2017
Delicious breakfast choices. Nice pool. Comfortable room.
3 out of 5
Recommended
for Everyone
by A verified traveler from Fairport, NY

Convenient to the Carrier Dome.

Posted Sep 28, 2017
Pros: Front desk staff was very helpful by giving us printed directions to the Carrier Dome parking without our having to ask. Staff was friendly & polite.
Location: Close to Carrier Dome
Front desk staff was very helpful by giving us printed directions to the Carrier Dome parking without our having to ask. All staff members were friendly and polite. Room was adequate, enjoyed breakfast being included with room fee. Hotel is satisfactory for the price, nothing special.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern New York

Thumbs Up Experience

Posted Sep 22, 2017
Pros: Location and very quite neighborhood
Location: We were just in the area overnight; did some shopping and dinner.
Check in personnel were very welcoming and friendly. Accommodations were very good.
3 out of 5
by A verified traveler

Posted Sep 19, 2017
The hotel was old and tired. Halls dark and there was not much insulation for noise reductioni