Posted Jun 8, 2015 on Hotels
First thing to say is the location of this hotel is amazing, which is why I booked in the first place.
Unfortunately the staff attitude & the room didn't live up to it.
I had booked this for my Husbands birthday 6 months in advance asking for a nice view as it was a present.
We were put in a dingy room full of cobwebs which just happened to be the only room in the hotel with no view. I did go to speak to reception but was met with an attitude that if we had booked direct with them I would have know there was no view & he wouldn't move me because he was full.
I have to say the bar & restaurant was lovely and we had an enjoyable evening/
Next morning when we booked out & told them we hadn't been able to shower as the water was a freezing trickle we were told that its because the water pressure goes too low when everyone showers at the same time!
All in all very disappointed as we had been looking forward to this trip.