Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Lancashire

Very convenient

Posted Jun 14, 2016
Good location for the promenade and the town. Parking is provided which is excellent. Lifts work well and access to the upper floors is convenient.
Comment from Hotel Management
Jun 23, 2016 by imp, Hotel Management
Hi Stuart, we are pleased you found our location good and enjoyed your stay. We hope to welcome you back in the not too distant future.
5 out of 5
by A verified traveler

Excellent break

Posted Apr 2, 2016 on Hotels
This is a 4 star hotel and was well worth the rating food and staff excellent. Spa facilities good, we will return again
Comment from Hotel Management
Jun 11, 2016 by imperial, Hotel Management
We are pleased you enjoyed your stay and do hope to see you again soon.
5 out of 5
by George

Posted Mar 28, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by imperial, Hotel Management
Hi George We are pleased you enjoyed your stay and hope to see you again soon.
5 out of 5
by Diana from Whitchurch, shrops

Birthday treat

Posted Mar 25, 2016 on Hotels
Very comfortable, would stay again.
Comment from Hotel Management
Jun 4, 2016 by imperial, Hotel Management
Hi Diana we are pleased you enjoyed your birthday treat and look forward to welcoming you back in the not too distant future.
5 out of 5
by John from Burton on trent

A gem!

Posted Feb 12, 2016 on Hotels
Lovely hotel, great food
Comment from Hotel Management
Apr 23, 2016 by imperial, Hotel Management
Hi John, we are delighted you enjoyed your stay and hope to see you again soon.
2 out of 5
by A verified traveler

Posted Feb 10, 2016 on Hotels
Nice big room, average wifi signal and speed not too strong. Staff on reception refused to provide a receipt for the stay, insisting I had gone through expedia !
Comment from Hotel Management
Apr 23, 2016 by imperial, Hotel Management
We are surprised at your comment regarding the receipt for your stay as you would have booked and paid through your agent and they would have given you a receipt and proof of booking. We do hope this will not deter you from staying with us again.
4 out of 5
by Kim

Posted Jan 30, 2016 on Hotels
Ældre, men helt ok hotel
Comment from Hotel Management
Apr 2, 2016 by imperial, Hotel Management
We are pleased you enjoyed your stay and hope to see you again soon.
4 out of 5
by A verified traveler

추천합니다.

Posted Jan 21, 2016 on Hotels
출장 일정으로 갔는데 편안하게 잘 묵었습니다. 추천합니다.
Comment from Hotel Management
Mar 26, 2016 by imperial, Hotel Management
We are pleased you enjoyed your stay and would recommend the hotel. We hope to see you again soon.
5 out of 5
by Mark from Salford

Stay

Posted Jan 21, 2016 on Hotels
Very good will use again
Comment from Hotel Management
Mar 26, 2016 by imperial, Hotel Management
Hi Mark, we are pleased you enjoyed your stay and look forward to seeing you again soon.
4 out of 5
by Steve from Chester

Theatre break and walking ideal location.

Posted Jan 20, 2016 on Hotels
We booked this hotel as we had tickets to the theatre and thought we'd make a weekend out of it, lovely hotel, big rooms, good food, central beachfront location, ideal for the theatre, shops, and walking up the Orm.
Comment from Hotel Management
Mar 26, 2016 by imperial, Hotel Management
We are delighted you enjoyed your stay and do hope to see you again soon.