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Get an overview of this hotelRomantic hotel with marina and full-service spa

Popular property highlights

Free breakfast
Free parking
Free WiFi
Restaurant
Swimming pool

Location

Situated on the riverwalk, this spa hotel is within 2 mi (3 km) of Llandudno West Shore Beach, Conwy Castle, and Conwy Town Walls. Bodysgallen Hall and Llandudno North Shore Beach are also within 3 mi (5 km).

Hotel Features

This hotel features a marina, a full-service spa, and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 74 rooms feature modern comforts like flat-screen TVs with digital channels, along with free WiFi. Other amenities available to guests include 24-hour room service, Egyptian cotton sheets, and coffee makers.

Languages Spoken

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Quay Hotel and Spa features a marina and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers a fitness center, a sauna, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quay Hotel and Spa has designated areas for smoking.

  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Marina on site 
  • Free breakfast 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Meeting rooms 3 
  • Restaurant 
  • Year Built 2007 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Computer station 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Designated smoking areas 
  • Parking (limited spaces) 
  • Total number of rooms - 74 
  • Number of floors - 2 
  • Number of buildings/towers - 2 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Russian
  • Spanish

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Towels provided 
  • Linens provided 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Phone 
  • Free bottled water 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Electric kettle 
  • Blackout drapes/curtains 
  • Digital TV service 
  • Flat-panel TV 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Number of bathrooms -  
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • Heating 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 

Where to Eat

A complimentary full breakfast is served between 7 AM and 10 AM.

Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Water skiing nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Rock climbing nearby 
  • Mountain biking nearby 
  • Downhill skiing nearby 
  • Windsurfing nearby 
  • Ziplining nearby 
  • Rafting nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Kayaking nearby 
  • Sailing nearby 

Spa Services

Marina Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Steam room in spa 
  • Minimum age to access spa is 16 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Early check-in fee: GBP 20.00
  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Quay Conwy
  • Quay Hotel
  • Quay Hotel Conwy

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

National Rating

This property has received its official star rating from Visit Wales.


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