Service was a let down
Posted Aug 12, 2016 on Hotels
clean room, although not specious, the service on the other hand was not good at all.
The bath room comes with a specious sized bath which looks welcoming at first but once you try to fill it up with water within minutes you'll get a knock on the door from room service complaining about the noise and you'll end up without hot water for hours due to hotel having one tank of hot water for all courtyard rooms. Which to me Ofcourse was frustrating as I couldn't relax in the beautifully built bath after a long day out.
The breakfast also was very average and the manager looked like she couldn't wait to see us leave by the rude and unprofessional service she provider over breakfast.
Overall a beautiful place, amazing town but I'm afraid the service was not provided fairly as described.