Ratings based on 110 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from london
Posted Jun 11, 2016
We had our car washed by the guys who operate in the premises. Unfortunately they stole our wallet and didn't even wash the car properly. That just ruined our weekend To get a lake facing room additional amount was required. I was asked for R500 but got charged R600.
by thierry from bordeaux
lake viewPosted May 25, 2016 on Hotels
this place is amazing, the people there are super nice and free to help... the rooms are amazing and the lake a beauty
by A verified traveler
No King-sized Beds!!!Posted May 12, 2016
Pros: Sadly, nothing.
Location: Lots to do. The safari was the one reprieve.
No king-sized beds on the property, despite the booking stating that the room had one. Showed up to a room with two twin beds instead. Front desk offered that the bed be converted into a double, but between them having to plead over the phone with housekeeping, and housekeeping showing up with an attitude, I was turned off.
by A verified traveler from P
Hidden gemPosted Apr 28, 2016
Lovely place to stay, lots of activities and things to do. Great for kids too, my son loved our stay!
Posted Apr 13, 2016 on Hotels
by Muhammad from Beira, Mozambique
Sun City = Worth itPosted Apr 11, 2016 on Hotels
Very satisfied with the facilities and staff.
by Danny from Austin Texas
first time sun city / pilanesberg visitorPosted Apr 5, 2016 on Hotels
this was a last minute booking, everything was great. it would be a great place for couples,or family, plenty to do for all.
by ASHWIN from Durban
Sun city cabanasPosted Mar 29, 2016 on Hotels
Comfortable stay with lots to do. Activities to suit all guests.
by Des from Gauteng
Service - needs improvementPosted Mar 24, 2016 on Hotels
From the time we check in was chaos, you guys need to look at better check in methods. First had to register around 12 cos checkin was only from 2pm. after a wait of 25 mins in queue just to register, they say come back after 2. Then the queues are even longer and need to wait over 30mins to checkin... For a Sunday night, the restaurant is closed and the pool bar closed at 10pm . Consider keeping it open while the entertainment centre is being reworked. Next morning the breakfast wait was so hectic...really watch and listen to foreigners in the line ...not what u expect at a sun city hotel. Could not find manager on duty at the front reception...all in all not sure I will stay at the cabanas again, maybe the cascades has better service...poor service, poor stay
by A verified traveler
Posted Mar 12, 2016 on Hotels