absolute nightmare stay , no hot water or heating!
Posted Nov 5, 2013 on Hotels
read the wonderful reviews, booked family room, room no2. arrived 2nd nov 13, ok greeting but strictly told no takeaways & no mess from kids (i.e my 6 year old girl) room was cold on arriving, turned rads on, 20 mins later still cold, told owner who went off to sort. Made a coffee but 1 milk had mould in it. owner returned with a convector heater, should have known to check the hot water at that point! went out for a meal, returned and went to bed. mum got up with a bad back from previous week to go in the shower, 15 mins later came out saying she only washed her hair as no hot water. I tried while my little girl was asleep and me in pj's, nothing! had to get dress looking my worst, search for the owner. 10 mins later said she can;t sort the hot water. Gave me key to room 11, had to take my who case with mine and my girls stuff up to the room while my daughter slept and mum watched over her. Gets to the room, no towel, owner brought a towel, showered and return to our room. I did want to shower my daughter to save doing it later at home as school next day, but it was too much messing. Went for breakfast (now late) barely warm, obviously cooked a while ago and not even bothered to warm it up. mum stopped me from saying anything and to just go. owner bent down to pick a sossage & dropped a tomato down her back! now has a stain. The only thing good apart from the woodchip walls is that is was very clean even though very dated decor.