评分基于 466 条真实点评

4.1 / 5
87% 住客推荐
4.3 客房清洁度
4.3 服务和员工
4.0 客房舒适度
4.0 酒店条件
Expedia 真实点评
5/5
用户:真实旅客

发布日期:2019年1月29日 发布在:Hotels
Friendly, helpful staff and a relaxed atmosphere. Will definitely visit again
酒店管理层的评论
2019年1月30日,回复:酒店管理层 Toddy
Hi Cathy Thank you for your lovely comments and high score we really appreciate this.
4/5
用户:真实旅客

Hotel Noir, York

发布日期:2019年1月29日 发布在:Hotels
We just wanted somewhere comfortable and close to the main York attractions. Hotel Noir checked both of these boxes for us. Nothing spectacular but a reasonably good hotel. Very small cramped car park at the back but I had no problem parking my car in there.
酒店管理层的评论
2019年1月30日,回复:酒店管理层 Toddy
Hi Ryan Thankyou for your lovely feed back, I'm glad you managed to park ok and enjoyed your stay.
4/5
用户:真实旅客

发布日期:2019年1月27日 发布在:Hotels
Great little hotel. Unfortunately some other guests were very noisy at 4am
酒店管理层的评论
2019年1月27日,回复:酒店管理层 Reception
Chris, thank- you for your review about your recent stay. I apologise about the disturbance in the night unfortunately nothing could be done about this until the morning as our on call staff weren't notified any sooner. look forward to seeing you again Kind regards
5/5
用户:真实旅客

Good staff and bed

发布日期:2019年1月19日 发布在:Hotels
After a flat tire and 15 hours of travel, we had to book a room in York. This was great and our whole family had time to relax. The pub next door is awesome. Great staff
酒店管理层的评论
2019年1月19日,回复:酒店管理层 Reception
Charlotte, Thank you for your very kind words! and I am glad to hear you managed to get comfortable after so many hours travelling, I do hope that flat tyre was fixed for you with no added stress! hopefully we see you again soon but hopefully without the flat tyre :) Kind regards
4/5
用户:真实旅客

Birthday bash..

发布日期:2019年1月8日 发布在:Hotels
Friendly helpful staff. Well located with onsite parking. Comfortable warm room. Unfortunately food and drink rather expensive.. £11 for breakfast each..bit much... but alternatives such as the pub next door £6.75 Enjoyable stay..
酒店管理层的评论
2019年1月9日,回复:酒店管理层 Reception
Thank you Stephen for your kind words about your recent stay, I am please you found your stay to be very comfortable and convenient distance from the city. Look forward to welcoming you back in the future Kind regards
5/5
用户:真实旅客 来自:Barnsley

Couldn’t be happier!

发布日期:2019年1月7日 发布在:Hotels
I cannot begin to describe how amazing our stay at Hotel Noir was. We were offered a room upgrade when we got there and were so glad we took it, the room was absolutely beautiful - I’m pretty sure we’ll be dreaming of that 4 poster bed and huge bath tub for the next few weeks! Not only was our room beautiful, and the hotel very clean, the staff were amazing throughout our visit. A few issues came up but they were quickly and professionally resolved, even with a few complimentary drinks as an apology! It’s a little out of the way to get to, but only took us 10 minutes to walk into the Center of town. I can confirm we’ve come away from our weekend trip not only huge fans of York, but also huge fans of Hotel Noir! You better believe you’ll be seeing us again in the future!
酒店管理层的评论
2019年1月8日,回复:酒店管理层 Toddy
Hi Jodie Thankyou for your lovely review, our staff always try to do their best for our guests. We are really pleased you enjoyed your stay and we look forward to welcoming you on any future visits to York. Why not have a look at our Friends of Noir page to see the offers you receive when joining. Kind regards Hotel Noir
4/5
用户:真实旅客

发布日期:2019年1月3日 发布在:Hotels
酒店管理层的评论
2019年1月4日,回复:酒店管理层 Reception
Thank you for leaving your feedback about your recent stay with us at Hotel Noir. We hope to see you again in the future. Kind regards
1/5
用户:真实旅客 来自:Manchester

发布日期:2019年1月3日
The room was not the cleanest and the staff was not the happiest
酒店管理层的评论
2019年1月6日,回复:酒店管理层 Reception
Unfortunately I am unable to recognise when you stayed with us or the date you stayed as you have stated yourself to be anonymous. if you could contact the hotel directly I would be happy to discuss with you any problems in which occurred during your stay as we pride ourselves on having a very high standard housekeeping team and the staff are always happy to help any of our guests in anyway they can. Kind regards
4/5
用户:真实旅客

发布日期:2019年1月1日
酒店管理层的评论
2019年1月4日,回复:酒店管理层 Reception
Thank you for your feedback. Kind regards
4/5
用户:真实旅客

发布日期:2018年12月30日 发布在:Hotels
酒店管理层的评论
2018年12月31日,回复:酒店管理层 Reception
Thank you for your review