Dear Sarah,Thank you for taking the time to share your detailed feedback with us. We're thrilled to hear that your check-in experience was speedy and efficient, and you found the room to be great value. Your comments on the upper floors are duly noted, and we appreciate your honesty as we continuously strive to improve.We're especially delighted that you had a positive dining experience during breakfast, appreciating the excellent buffet, the riverside view, and the helpful staff. Your recommendation means a lot to us, and we're glad you found our hotel to be excellent value for money.We look forward to hosting you again and appreciate your trust in us.Regards

Dear MarkThankyou so much for taking the time to review your stay. We look forward to you staying again next time you are in York.Best regards

Dear Janet, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our food, and we're thrilled to hear that you enjoyed your meal in the restaurant. We apologize for any inconvenience caused by the heating not being efficient. Your comments have been noted, and we will take them into account. We hope to welcome you back to Novotel York Centre in the future. Warm regards,Novotel York Centre

Thankyou for taking the time to leave us a review. We are glad you enjoyed our stay.

Dear Mandy,Thanks so much for taking the time to leave us a 4-star rating – it's much appreciated!Regards,

Dear Julia,Thank you for your kind review and for highlighting the positive aspects of your stay at our hotel. We are delighted to hear that you found our location convenient, our food delicious, our rooms clean, and our staff friendly. Your satisfaction is our top priority, and we are committed to providing our guests with an exceptional experience.Thank you for choosing our hotel. We hope to welcome you back soon.

Dear Christine,Thank you for taking the time to leave such a positive review of our hotel. We are so pleased to hear that you enjoyed your stay with us and found our hotel to be clean, well-appointed, and great value for money. We are also delighted that you found our location to be convenient for exploring the Barbican and city centre.Thank you again for your kind words. We hope to see you again soon!Regards

Dear Nicola,Thank you for your kind review! We are so glad to hear that you enjoyed your stay with us and that you might come again. We strive to provide our guests with a comfortable and enjoyable experience, and we are happy to hear that we were able to meet your expectations.We hope to see you again soon!Regards,

Dear Pauline,Thank you for taking the time to share your positive experience with our hotel. We are thrilled to hear that you found our location convenient for exploring the city center, appreciated the ample secure parking, and enjoyed the modern amenities of our purpose-built hotel. Your kind words about the tranquility of our surroundings are also greatly appreciated.Thank you again for choosing our hotel. We look forward to welcoming you back soon!Regards,

Dear Pauline,We are so glad to hear that you had a great stay with us. We hope you enjoyed all the amenities our hotel has to offer, from our comfortable beds to our delicious breakfast.Regards,

Thank you so much for your 10/10 rating. It feels great to know that our team's efforts and hardwork is being appreciated by our amazing guests.Hope to see you back soon.Regards,

Dear Andy,We are so happy to hear that you had an amazing stay with us at Novotel York. Its our pleasure to serve guests like you.Hope to welcome you back soon.Regrads,

Dear Graham,Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.Regards,

Dear John C,Thank you for taking the time to share your feedback about your recent stay with us at Novotel York. We appreciate your kind words about our staff.We are also grateful for your honest feedback regarding the service you received at the bar. We understand that your experience with the two ladies who served you fell short of your expectations, and we sincerely apologize for any inconvenience this may have caused. We value your feedback in helping us identify areas where we can improve.We are delighted to hear that you would consider booking with us again. Thank you again for your feedback. We look forward to welcoming you back to our hotel in York soon.

Dear Susan,Thank you so much for your kind words. We are delighted to hear that you had a fabulous time in York and that our hotel was the perfect place to stay for your mini break. We are so glad that we could play a part in making your trip so memorable.Please visit us again soon! Regards,

Dear Joanne,We are so grateful for your review. Thanks for sharing your rating with us and the community.Regards,

Dear Mark,Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed our great location and clean modern vibe. We take pride in creating a welcoming and stylish atmosphere for our guests, and we're so happy that you appreciated it.Looking forward to have you again.Regards,

Dear Neil,We are so grateful for your 10/10 rating. Thanks for sharing your rating with us and the community.Regards,

Dear Stephen,We are incredibly grateful that you took the time out to leave us a 5-Star review, it's much appreciated.Regards,