Get an overview of this hotelFamily-friendly York hotel in Helmsley with free parking

Location

This family-friendly York hotel is located in a national park, within a 5-minute walk of Helmsley Arts Centre and Duncombe Park. Hemsley Walled Garden and Helmsley Castle are also within 10 minutes.

Hotel Features

A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, meeting rooms, and dry cleaning are onsite.

Room Amenities

All 45 rooms offer free WiFi, 24-hour room service, and TVs with digital channels. Guests will also find coffee makers, free bottled water, and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary. 2 meeting rooms are available. This family-friendly hotel also offers a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Complimentary self parking is available on site.

The Black Swan Hotel is a smoke-free property.

  • 24-hour front desk 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Express check-out 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Luggage storage 
  • Meeting rooms 
  • Number of meeting rooms - 2 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Total number of rooms - 45 
  • Wedding services 
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Rollaway/extra beds available  

Room Amenities

  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Digital TV service 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • Iron/ironing board 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Shower/tub combination 
  • Television 
  • Turndown service 
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Where to Eat

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per day.
  • Free cribs (infant beds)!

Pets

Pets allowed, Only dogs are allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

No elevators

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: GBP 10 per pet, per stay
  • Rollaway bed fee: GBP 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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