Ratings based on 295 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location to York city centre

Posted Jun 3, 2017
Lovely hotel friendly staff though bathroom could do with a bit of a spruce
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel just outside the City Walls

Posted May 27, 2017
Very relaxing, the staff were friendly and efficient. The hotel was a 10 minute walk from the Minster and the main attractions. We had a delicious meal in the Ivy Brasserie - highly recommended!
Comment from Hotel Management
Jun 15, 2017 by Jennifer, Hotel Management
Thank you for your comments. We are glad to hear that you enjoyed your stay at the Grange Hotel and hope to see you in the future
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Comfortable hotel 7 minutes to The Minster

Posted Apr 29, 2017
Pros: Location and comfort. A small bottle of fresh milk for tea in the room was a nice touch.
Nicely refurbished by someone who had spent a lot of time in hotels. Everything you needed and in the right place. Short walk to York attractions and restaurants. Ample freshly cooked breakfast.
Comment from Hotel Management
Jun 15, 2017 by Jennifer, Hotel Management
Thank you for your comments. The refurbishment was done with attention to detail by the owners. We are please to hear that you loved the refurbished rooms and the décor. We hope you do stay at our hotel in the future
4 out of 5
by A verified traveler

Last minute find

Posted Mar 27, 2017 on Hotels
Parking in the local area is very limited and hotel parking was full so something to watch out for but the check in was speedy, the. Ed amazingly comfy and the bathroom spot less with a shower to die for. Would highly recommend
5 out of 5
by Christopher

Posted Feb 21, 2017 on Hotels
Our stay was great. The staff were very helpful. The shower was great and we ate both nights in the restaurant where the food was fantastic.
3 out of 5
by A verified traveler

Great location, Noisy rooms

Posted Feb 18, 2017 on Hotels
Friendlt staff and beautiful area but the rooms let them down, walls wer so thin i could hear everything in both rooms surrounding me Unfortunately as so bad i wouldnt stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler

Good for a city break

Posted Feb 7, 2017
Pros: Interesting period property. Had a car park
Location: Very close to city centre. The Star on the river great for dinner
Very welcoming staff who kindly upgraded our room. Lots of nice touches with fresh milk in the fridge and White company toiletries. Easy stroll into the city and walks along the river. Would definitely recommend
3 out of 5
by A verified traveler

Don't stay here if you're driving

Posted Jan 31, 2017 on Hotels
The hotel is a fantastic building. The rooms were rather too patterned for my liking. I'm used to staying in hotels but it was very disorienting to wake up in a room with matching striped flowery wallpaper, curtains and furniture. But assume this was a decor choice the hotel made on purpose. The bathroom was much more modern and usable. Nice location, short walk into York. The big problem is the car parking. I deliberately chose this hotel because it had free parking when many of the others had £10 parking charges or no parking at all. However, when we arrived the car park was full. The rather grumpy lady at reception told us to park on the street which is fine but we'd arrived bang on check in time so we could go into York and explore for the afternoon. The street parking was only available for an hour. So with absolutely no help from her we had to park the car in an NCP for the afternoon, then because it was still full at the hotel when we went back I check in in the evening we had to park the car on the street overnight and then had to get up on a sub-zero December morning to move the car an hour into that streets parking restrictions and then pay for another hour on another street and then we just checked out early to avoid the hassle of having to find somewhere else. I feel completely ripped off that what should've been a nice relaxing overnight stay in York turned into not being able to have a drink and having to have our schedule ruled by car parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for the price. Close to City centre - 10 minu

Posted Jan 9, 2017 on Ebookers
Georgian building, old & tortuous, no kind to disabled. Good food, good service. No bar.
1 out of 5
by Hannah

DO NOT BOOK. Dirty rooms, rude staff!

Posted Jan 3, 2017 on Hotels
I booked the "Luxury" Grange Hotel for a special occasion and they made sure it was certainly not that! We were kept waiting upon check in, as our room was not ready. After travelling all day to get there this was not the service we expected. On top of that, we were told that as there was no space in the car park we would have to find somewhere else and pay. When checking in to our room, there was someone else in there (!) which was a disconcerting start to our stay. Our room was extremely grubby, the menus provided had old, dried food on them and there were stains all over the carpet - not what you expect considering this hotel is supposed to be luxury and 4 star. When I complained about this the staff were very rude and offered me nothing - they just consistently declined to do anything about the service and the disgusting room. Room was really disappointing and terrible value - I've had better stays in Travelodges. DO NOT BOOK THIS HOTEL!