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Reviews of The Helaina

5 out of 5
The Helaina
14 Blenheim Terrace, Scarborough, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 301 out of 376 reviews" "
Rating 8 - Good. 63 out of 376 reviews" "
Rating 6 - Okay. 10 out of 376 reviews" "
Rating 4 - Poor. 2 out of 376 reviews" "
Rating 2 - Terrible. 0 out of 376 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was immaculate, breakfast lovely, staff so friendly and accomodating. Especially Luki who works so hard. Cant fault our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Booked one night in a small room (room 10). Very comfortable bed and spotlessly clean. Everything you could want in the room. Space was a bit tight but adequate for one night for a couple. Breakfast was excellent. Would recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Parminder

Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and excelent breakfast.
Stayed 4 nights in Aug 2023

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

gino

Stayed 2 nights in Aug 2023

8/10 Good

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back
Great location for cricket, Open Air Theatre and Cliff top walks. Friendly welcome. Small but well decorated room. Comfortable bed. Delicious breakfast choice. Great artwork on walls. Handy for shops and restaurants (within 10 minute walk). Spotlessly clean.
Stayed 3 nights in Jul 2023

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel with excellent staff :-)
Stayed 2 nights in Jul 2023

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helaina guest house scarborough
stayed there a few times now. we try not to stay anywhere else if we can help it. the breakfast is amazing staff are great and it's extremely clean. little touches as well such as biscuits in the tea and coffee tray. had a sea view at no extra cost. can't beat it.
Stayed 3 nights in Jul 2023

10/10 Excellent

Peter

Stayed 3 nights in Jul 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and friendly professional staff
We had a wonderful stay. The accommodation is excellent, the staff are friendly and professional and the breakfast was delicious. The only negative (and this was our fault for not checking) we were on the top floor and with a heart condition it was a bit of a task getting to the room. It’s not a criticism of the hotel, I would just say to make sure if you have any health conditions you book a lower room. We will definitely return, just to a lower floor. This really is an excellent hotel and would recommend it to anyone.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly clean comfortable stay, good food and service
Stayed 2 nights in Jun 2023

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall enjoyed our stay, beds very comfortable and room clean. Nice quality of coffee and biscuits. Staff helpful and friendly. Will definitely stay here again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Helaina
We had a perfect one night stay at The Helaina, it went so fast though and we were sorry to leave the following morning. The room and bathroom were spotlessly clean with nice modern decoration. Very nice comfortable bed. The sea view was amazing. Breakfast was delicious, everything cooked to perfection. We would love to stay here again one day soon. Thank you Lucky for making us feel so welcome, and for the great service 👍😊
Stayed 1 night in Jun 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent one of the best B&Bs i have stayed at easy 10/10.
Stayed 8 nights in May 2023

10/10 Excellent

Keith

Stayed 2 nights in Mar 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Eileen

Stayed 2 nights in Mar 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best B&B that I have stayed in Scarborough Breakfast was amazing room spotless
Stayed 2 nights in Nov 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back!
Beautiful hotel, excellent service, well appointed, clean rooms and delicious breakfast. Also perfectly positioned for exploring Scarborough.
Stayed 1 night in Aug 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A1
Excellent hotel. Our room was compact but everything was just perfect. Luxury bedding and towels, shampoo provided. Plenty of Tea and coffee and especially milk pots. Good Breakfast choice. We had the full English. It was excellent. Parking on the street but easily found a space then on checkin the member of staff gave us a 24hr permit with no charge. Honesty fridge in the lounge, choice of refreshments. Would highly recommend.
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful but...
We had a lovely time at the Helaina. The hotel is spotlessly clean, the furniture and fittings are very high quality ; the decor is stylish. The breakfasts were plentiful and excellent. Staff are very friendly. However, some of the rooms have a double bed in what is effectively a single sized room: (it is only just possible to squeeze past the bed !); if you have much luggage, the whole floor area is soon covered (under bed storage would have partly overcome this problem ). This lack of space is a serious drawback in a hotel that charges top prices: not good value for money.
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B
Located in between North and South Beach looking out across the sea. Need a car or ability to walk distances to get to places. Very clean and comfortable and staff very helpful
Stayed 7 nights in May 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely and the staff could not have been more helpful. I will definitely be staying again.
Stayed 1 night in May 2022

10/10 Excellent

Vanessa

Stayed 1 night in May 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend.
Excellent hotel, very nice and courteous hosts. Many little “extras” which made the experience better. Excellent breakfast.
Stayed 2 nights in May 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly Heleina
Fabulous stay! Had a room with a sea view which was lovely. Room beautifully decorated, very comfortable bed. Delicious breakfast, good choice of continental and cooked. Very friendly & helpful staff.
Stayed 3 nights in Apr 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay in Scarborough
Lovely place to stay. You can purchase parking for £2 and we managed to get a space outside the b&b. Very warm and welcoming host. Room was clean and beautifully presented. Breakfast was delicious
Stayed 1 night in Mar 2022

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb accomodation
Amazing stay at this fantastic hotel/guest house. The standard is second to none, and has a fantastic location overlooking the North bay. Make sure you book a sea view, as the views go all the way from Sea Life to the Castle. Room 4 has a superb bay window to sit in a take in the views The meticulous detail and cleanliness is down to a great team who clearly take pride in ensuring your stay is all it can be. Superb cooked breakfast in the morning to set you up for the day. Would definitely stay again when next in town
Stayed 1 night in Feb 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very nice and friendly place to stay. Delicious breakfast and lovely staff
Stayed 4 nights in Nov 2021

8/10 Good

Stephen

Stayed 4 nights in Nov 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy parking
Parking was on street, but there was lots available right next to the hotel. Room was small but well laid out. WIFI was great and I was able to stream video with no interruptions. Bed was comfortable and lots of pillow choices.
Stayed 3 nights in Oct 2021

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly, rooms are a little on the small size but adequate. Very good breakfast, we enjoyed our stay.
Stayed 1 night in Nov 2021

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
From when we checked in and to the checkout our stay was excellent, all the staff that we met and dealt with us were friendly and courteous ,Both the managers who served us breakfast each morning were attentive and asked us if our meal was okay and if we wanted anything else also asked how our previous day had been and what were we going to do today and gave us suggestions on different things we could do which helped us on our decisions for the day, The breakfast was excellent all the ingredients sourced from the local butcher and farmer , a great choice for breakfast including a vegetarian option, the room we stayed in 5 was a little cramped but the service and cleanliness made up for that, We will definitely book again in the future ,Thank you for a excellent stay!
Stayed 7 nights in Oct 2021

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What all B&B's should aspire to.
Modern, comfortable and very clean. Friendly staff. Well situated with cheap on street parking. Plentiful and tasty breakfasts.
Stayed 4 nights in Oct 2021

10/10 Excellent

Christine

Stayed 2 nights in Oct 2021

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn Sun
Very good location with lovely views. Beautiful decor throughout. Very clean everywhere. Room was very comfortable with good shower and lovely shower products. Staff very friendly and obliging. Would definitely stay again.
Stayed 2 nights in Oct 2021

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place and staff. Breakfast was fab! Great location - room was small but thats cos the bed was so big & comfy! Ensuite was a bit tired. The shower wasn't great and the toilet roll holder was broken so kept sliding off - easier to keep it on the floor! will definitely be back though.
Stayed 2 nights in Oct 2021