Exterior

Reviews of The Palace Hill Hotel

3 out of 5
The Palace Hill Hotel
1 Palace Hill, Eastborough, Scarborough, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 139 reviews" "
Rating 8 - Good. 32 out of 139 reviews" "
Rating 6 - Okay. 2 out of 139 reviews" "
Rating 4 - Poor. 5 out of 139 reviews" "
Rating 2 - Terrible. 0 out of 139 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Excellent accommodation spotless Just made our weekend very friendly Situated in great location for beach and shopping Would highly recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

Margaret

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

STEVEN

Liked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Lovely family run guest house, close to all Scarborough attractions
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities
Beautiful place, friendly host, absolute winner
Stayed 2 nights in Sep 2023

10/10 Excellent

barry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I l) liked it because the room was very clean and the owner gave us a warm reception nothing was too much trouble we really enjoyed our stay
Stayed 4 nights in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel in an excellent position, run by an adorable young couple with a newborn baby girl.. I would stay again
Stayed 4 nights in Aug 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a lovely weekend stay at Palace Hill. Super comfy bed, super clean and stylish rooms. Close to beach and amenities. Will definitely be returning next year 😊
Stayed 2 nights in Aug 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable stay and close to some good live music bars which were recommended to us by the host.
Stayed 2 nights in Jun 2023

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Close to sea
Friendly staff. Free street parking pass. Biscuits not renewed daily. Seagulls woke us up at 3am so unless you are a very sound sleeper this hotel is not for you.
Stayed 2 nights in Jun 2023

10/10 Excellent

Emma

Stayed 3 nights in Jun 2023

10/10 Excellent

Graham

Stayed 2 nights in Apr 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very wellcoming, comfortable, excellent location to everything
Stayed 2 nights in Mar 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice with some issues
Nice clean modern hotel deep in the heart of the old town, noisy by road (rm9), parking difficult. Breakfast ok but not spectacular…
Stayed 2 nights in Oct 2022

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and comfortable stay buy the hosts Andrew and tippi
Stayed 3 nights in Jul 2022
Response from Adam on Jul 19, 2022
Thank you Kind regards, Adam :-) and Tip :-)

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Beautiful and clean room. The hosts were amazing. Nothing was too much trouble. We would definitely recommend staying here.
Stayed 2 nights in Oct 2021

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay at a lovely hotel with two excellent hosts - Adam and Tip. The rooms are lovely and breakfast was delicious. Great to see a young couple so proud of their business. The hotel is good and in a great location but people with mobility issues may find the access problematic due to steep stairs. Other than that, would fully recommend
Stayed 2 nights in Oct 2021

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Just been refurbished . Our room was very clean and we'll presented. Shame the shower wasn't a power shower and nit picking the towels could be better , a bit thin . Breakfast was nice but no cereal's which is odd and no poached eggs. Very central position .
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at this charming B&B. We came to Scarborough for a wedding, and we were very well looked after from start to finish. Adam and his wife Tip were perfect hosts, the breakfasts were delicious both days, and the room was clean, comfortable and recently refurbished. Would happily come back again!
Stayed 2 nights in Aug 2021

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute superb. Ten out of ten.
Great stay in a spotlessly clean property. Very warm weather during our stay and a fan was supplied without us asking. The owners are very warm and welcoming and the breakfast was excellent. Already planning to revisit next year. Many thanks.
Stayed 2 nights in Jul 2021

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute gem!
What an absolute little gem!!! Adam and Tip are perfect hosts. The hotel is spotless with fantastic attention to detail. The breakfasts were cooked to order and excellent. Adam is always on hand to give recommendations for sightseeing and restaurants etc. Me and my wife were only there for 3 day's but will definitely return.
Stayed 2 nights in Jul 2021

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property and owners
Friendly helpful hosts, great breakfast, fabulous furnishing/presentation. Superb location for exploring.
Stayed 2 nights in Jul 2021

4/10 Poor

Gary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fault need addressing
A pleasant stay but over rated Stayed in room 9 attic room Pros Free parking (but have to search for a space) Decoration lovely Cons No chair in room to sit on Very small shower/toilet room ( could barely turn around) Very steep stairs Needs music or something in dining room No cereals/fruit/choice of juice Eggs fried or scrambled( she only does fried or scrambled we were told when asked for poached) Had to ask for anything extra ( host did not ask if we wanted any more tea or toast at all!) Asked for extra toast was allowed 1 extra slice Felt rushed he had to get tables ready for other slots( 9 ROOMS 6 TABLES, HAD TO PICK A TIME SLOT) had no small side plate to butter toast on , had to butter on table and no choice of brown or white bread. To get the owners attention you have to bang on 3 unmarked doors, we banged on all 3 to get attention, a bell or sign would help! Wasnt introduced to other owner at all Seagull noise is horrendous but not owners fault( ghey supply earbuds( but only if you ask for them) Generally we found it an ok stay but found that everything had to be asked for instead of offered. This was our 3rd stay in scarborough and this was bottom , would not reccomend or go again
Stayed 2 nights in Jun 2021

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely characterful boutique hotel
Adam & Tip have invested lots of love into this stylish little hotel which was spotless throughout and beautifully decorated. We were made to feel welcome from the moment we arrived. For a “larger” couple a thicker mattress would have been appreciated but this did not mar our overall favourable impression. Lovely cooked breakfast too!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little gem is beautiful and clean staff very welcoming and breakfast was lovely
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spotless. really nice owners. spot on breakfast. will be staying there again
Stayed 2 nights in Jun 2021

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms and Owner was very polite and attentive. Location was great only 2 mins from harbour and pubs.
Stayed 2 nights in May 2021
Response from Adam on Jun 4, 2021
Thanks Craig for lovely review

10/10 Excellent

michael, Somerset

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent,just a two minute walk from the sea front.The room was lovely with a comfortable bed great shower and quaint individual touches.Breakfast was superb and very tasty,quickly served in a clean light airy breakfast room,by the friendliest hosts imaginable.All covid measures are in place.A Wonderful hotel that comes highly recomended will certainly return. Look no further in scarborough fof top accomodation
Stayed 1 night in Oct 2020

10/10 Excellent

Steve, Matlock

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean. Some bedrooms have been updated recently but we had one that had not been upgraded but it was still pleasant. The owners were lovely and very attentive. The breakfast was brilliant. The hotel was very quiet inside although the surrounding area was a bit noisy if we had the windows open.
Stayed 2 nights in Aug 2020

8/10 Good

Sam, Pontefract

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant little place with helpful and hospitable hosts. Very clean, in a good location with everything we needed for a 2 night stay. Breakfast was very good and would definitely book again
Stayed 2 nights in Aug 2020

8/10 Good

Andy, Cannock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. The host was welcoming and great breakfast
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel
Lovely hotel, run by lovely couple. We enjoyed our stay there, we would go back.
Stayed 3 nights in Jul 2020

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scarborough stay
Loved it, only stayed 1night but would go back again. Nice friendly owners and a great breakfast selection
Stayed 1 night in Jul 2020

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well looked after by the owners Adam & Tip. Hotel was very clean. Free parking was welcome.
Stayed 3 nights in Oct 2019

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Break
Fantastic B&B hosted by a lovely couple, would highly recommend to anyone wanting to avoid the robot like chain hotels :)
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was not a hotel it was a bed& breakfast there were to many stairs for us .The room was tiny and clostraphobic there was one tiny window and if it was open the noise was terrible from seagulls during the day and drunks at night.not my favourite place but then we were misled by EXPEDIA.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 3 nights in Jul 2019