Never to return
Posted Oct 7, 2016
Our room was small, miserable, and depressing. It had old worn-out furniture, and no air-con. The window only opened a fraction, and the room was stuffy and smelly.
We had booked a "feature" room, thinking that it would be an improvement on the "standard" but the only difference was that we had a view to the front, rather than the rear, of the hotel.
Bedroom cleaning was poor and inadequate; we had to constantly beg for replacement toiletries.
Whilst parking was free, it was on a first come first served basis.
We spoke to management about our concerns, and our bill was reduced SLIGHTLY, but we are not persuaded to return here again: there are far better hotels in this locality.