Ratings based on 285 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Apr 26, 2017
Nice hotel but accessibly difficult due to traffic
for Everyoneby A verified traveler
Great overnight stopPosted Apr 6, 2017
The staff were particularly helpful and friendly here. The room was functional and bed comfy. Nice bathroom which was clean and had everything you needed. Breakfast was varied and well cooked...No complaints at all!
for Everyoneby A verified traveler from gloucester
Nice hotel needs modernisationPosted Mar 13, 2017
Nice hotel staff friendly just needs modernisation but they let you know this on a sheet in room what there plans are
by A verified traveler from sidcup
room wasn't cleanPosted Mar 12, 2017
Cons: Clean the room thoroughly and deal with the problems when told.
Really disappointed with this hotel. Our room was so dusty it was disguising. Phone didn't look like it had been cleaned for a couple of years. Told staff in the morning hoping it would be cleaned by evening but nothing. Safe wasn't working and again told staff and nothing was done about it. Would not recommend this hotel.
for Everyoneby A verified traveler from Sutton
Clean and comfyPosted Feb 20, 2017
Pros: The service from staff was excellent.
Cons: Bathroom fan repaired.
Location: We drove to several interesting & historical sites. Foxtons Lock nice walk and pubs. Walks around the Battle of Naseby visiting the views & monument.
Everything about our stay was lovely. Clean room, superb service from all member of staff!!! Tasty breakfast. The only fault we had was the extractor fan in the bathroom wasn't working. But apart from that 99% perfect. Hope to come again.
for Everyoneby A verified traveler from Berkshire
Great night awayPosted Feb 13, 2017
Extremely helpful and friendly staff. Great breakfast and comfortable room with two double beds, so great for the three of us. Fantastic price.
for Couplesby A verified traveler
Nice hotel close to where we needed to bePosted Jan 17, 2017
Cons: Upgrade the heating system
The room was a little dated but these are due for a refurb ...... The bathroom was already refurbished and was done very well. The room was a little cold but once in bed it was fine.
for Everyoneby A verified traveler from Northampton
Nice hotelPosted Jan 16, 2017
Very clean friendly staff slept really well child friendly clean mini gym nice and lovely breakfast
could have done without the botherPosted Jan 3, 2017 on Hotels
total shambles... booked a family room through hotels.com but when we arrived after 7 pm the room they gave us had no bed for the 2 children..we had been out all day and were exhausted, this is the last thing we needed. The receptionist said that she'd sort it,but after an hour nothing had been resolved so our patience was wearing a tad thin. My partner decided to ring hotels.com to ask for help and I rang the holiday inn..who were useless to be frank..we were all getting very stressed as we didn't know what was happening and the staff were not really bothered. Eventually, after about 1 1/2 hours we were given a room..the reason being that there were no pillow cases on the beds !! we settled in but after about an hour.. was disturbed by a housekeeper bringing us pillowcases..would have been a lovely stay but was spoiled by bad management
Posted Jan 1, 2017 on Hotels