Ratings based on 529 Verified Reviews

4.3 out of 5
84% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Highland Park

Posted Jul 22, 2019
Everything was great including very nice surroundings of the hotel.
5 out of 5
by A verified traveler

Posted Jul 19, 2019
Comment from Hotel Management
Jul 19, 2019 by Marcela., Hotel Management
Thank you for staying at our Hotel! Hope to have you back in the near future.
5 out of 5
by A verified traveler

Posted Jul 15, 2019
Everything was very nice, front desk staff were extremely kind and very pleasant. We ordered room service and the lady that answered was not knowledge to on the menu and screwed up our order and that was our bad experience. Outside of that everything was great thanks for having us
Comment from Hotel Management
Jul 16, 2019 by Marcela R., Hotel Management
We are very sorry to hear that our room service was not accurate on your food order, we will bring this up to our Restaurant Manager. We greatly appreciate your feedback!! hopefully we'll have an opportunity to serve you in a near future.
5 out of 5
by A verified traveler

Posted Jun 3, 2019
Staff was very friendly, made sure my wife and I had everything we needed. Explained that if we were going to be visiting downtown chicago the best way was to use the trains. Saved us tons of money on parking and Ubers. Amazing people, would stay there again. Hotel was great too.
Comment from Hotel Management
Jun 7, 2019 by Marcela R., Hotel Management
Thank you very much for your feedback, we greatly appreciated and are glad that you enjoyed staying at our Hotel!!!!
1 out of 5
by A verified traveler

Posted Jun 2, 2019
Comment from Hotel Management
Jun 18, 2019 by Marcela., Hotel Management
Thank you for taking the time to provide us with feedback, we greatly appreciate it!
5 out of 5
by A verified traveler from Alexandria VA

Posted May 12, 2019
Clean, updated decor. Super nice staff who let me check in early.
Comment from Hotel Management
May 16, 2019 by Marcela., Hotel Management
Thank you for your feedback, we greatly appreciate it!
5 out of 5
by A verified traveler

Posted Apr 29, 2019
We like the covered parking. It was snowing that night we arrived. The only problem was when we got ready for bed and wanted to watch a little tv there was no singal because of weather. We have stayed at this hotel many times. Very close to our familys.
Comment from Hotel Management
Apr 30, 2019 by Marcela., Hotel Management
Thank you for your feedback, we greatly appreciate it!! Please accept our apologies!! we tried to fix the TV system, unfortunately, the weather did not cooperate. Hopefully, you'll give us the opportunity to serve you in a near future.
4 out of 5
by A verified traveler

Posted Apr 16, 2019 on Hotels
Comment from Hotel Management
Apr 17, 2019 by Marcela., Hotel Management
Thank you for your feedback! Hopefully we have the opportunity to serve in a near future.
5 out of 5
by A verified traveler

Posted Apr 14, 2019 on Orbitz
The hotel was very modern, clean, and comfortable. The staff went above and beyond for me.
Comment from Hotel Management
Apr 17, 2019 by Marcela., Hotel Management
Thank you for choosing our Hotel!! we greatly appreciate it.
5 out of 5
by A verified traveler

Posted Apr 14, 2019
Excellent hotel in an affordable price. Friendly staff
Comment from Hotel Management
Apr 17, 2019 by Marcela., Hotel Management
Thank you for your feedback! we greatly appreciate it.