Ratings based on 483 Verified Reviews

3.0 out of 5
53% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Good value

Posted Apr 9, 2018
Great price, very comfortable - I would stay again.
Comment from Hotel Management
Apr 17, 2018 by Adrian T., Hotel Management
Dear Guest, Thank you for the great comment and rate that you left regarding your recent stay. We can't wait to welcome you back again soon. Sincerely, Adrian T. Travelodge Edmonton East
4 out of 5
Recommended
for Everyone
by A verified traveler from Grande Prairie

Friendly

Posted Apr 8, 2018
Friendly and helpful staff. Main areas clean. Walls a bit grubby and some stains on furniture and carpets. Very good free breakfast!
Comment from Hotel Management
Apr 17, 2018 by Adrian T., Hotel Management
It is great to know that you enjoyed your stay with us. Our success depends on our guests having a pleasant stay and having to share their observations, we can only try to do even better. Thank you for choosing Travelodge Edmonton East as your accommodation host and we hope to see you on your next trip to Edmonton. Sincerely, Adrian T. Travelodge Edmonton East
2 out of 5
by A verified traveler from Winnipeg

Travel lodge Edmonton East

Posted Mar 31, 2018
Not really satisfied with this hotel. To old pictures (if I saw current pictures from hotel I wouldn’t go there. Walls in room are sticky,fridge doesn’t have control,noises coming inside of room from hallway specially during the night,tiles in hallway are Brocken. Breakfast was present and good.
Comment from Hotel Management
Apr 17, 2018 by Adrian T., Hotel Management
Dear Guest, Thank you for your visit. I have forwarded your observation to the concerned departments for more effective planning. Please give us another opportunity to be of service to you again next time you visit Edmonton. Sincerely, Adrian T. Travelodge Edmonton East
2 out of 5
by A verified traveler from Innisfail

Posted Mar 31, 2018
Just what you get for a cheap inn, but staff are very good!
Comment from Hotel Management
Apr 17, 2018 by Adrian T., Hotel Management
Dear Guest, We appreciate your comment and are happy that our staff provided you with an excellent service during your stay. We hope to see you again next time you visit the city. Sincerely, Adrian T. Travelodge Edmonton East
1 out of 5
by A verified traveler from Edmonton

Dirty and unsafe

Posted Mar 26, 2018
We didn't stay. We left 10 minutes after checking in. Sketchy people hanging around outside the Games Room. Door didn't lock. Floor and bathroom were disgusting and filthy. Only one light in the room worked. Side door propped open and another sketchy guy approached us when we left. Not safe and do not suggest the cheap price is worth the overall uneasiness we felt before we even checked in. A dump.
Comment from Hotel Management
Apr 17, 2018 by Adrian T., Hotel Management
We are sorry to hear about your stay. We appreciate your feedback as this helps our team continue to improve on and provide the best service possible for our guests. Rest assured, all your concerns were forwarded to the team for rectification of the said issues. Thank you for staying with us. Sincerely, Adrian T. Travelodge Edmonton East
1 out of 5
by A verified traveler

Good service, unclean room

Posted Mar 21, 2018
Found bugs in the bed, staff was nice about it though
Comment from Hotel Management
Mar 28, 2018 by Adrian T., Hotel Management
Dear Guest, Thank you for staying with us. We appreciate your time spent in making this review, as this will help us improve our service in the future. We are saddened to hear about the issue you encountered during your stay. Rest assured, we are possitive that we are 100% bug free. Our monthly pest inspection report is a proof that whether or not an issue occurred, we get the service maintenance to avoid these kinds of issues. We hope to see you again next time you visit the city again. Sincerely, Adrian T. Travelodge Edmonton East
4 out of 5
by A verified traveler

uncomfortable beds.

Posted Mar 20, 2018
Pros: the restaurant was convienant
Cons: The rooms need to be cleaner and disinfected
Location: There was a Tim Hortons near by. Nofrills for grocery shopping,
The beds were saggy. One bed had a dip in it. My husband had a sore back the next day.The beds needed 2 more pillows per bed. The walls near the bathroom switch were dirty and sticky. the air quality in room was not fresh.
Comment from Hotel Management
Mar 28, 2018 by Adrian T., Hotel Management
Dear Guest, We are very thankful for this review you left regarding your stay with us. We will look into your requests to help us rectify our flaws which will help us improve our customer service. Thank you again for staying with us and we will see you again next time. Sincerely, Adrian T. Travelodge Edmonton East
4 out of 5
Recommended
for Everyone
by A verified traveler from Cold Lake

Awesome when you have pets.

Posted Mar 2, 2018
Great hotel to accommodate visitors with pets. We were situated in the middle of an area where we needed to go for doctor appointment and shopping and could leave the dogs in the hotel.
Comment from Hotel Management
Mar 3, 2018 by Adrian T., Hotel Management
Dear Guest, We are glad that you found our hotel perfect for your city visit. Thank you for staying with us and we can't wait to welcome you back once again. Sincerely, Adrian Tamayo Travelodge Edmonton East
4 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Nice hotel near tim hortons and grocery store

Posted Mar 1, 2018
It was pleasent rooms are nice would stay there again friendly staff older building but well kept
Comment from Hotel Management
Mar 1, 2018 by Adrian T., Hotel Management
Dear Guest, Thank you for the wonderful review. We are glad to hear that you have enjoyed your visit with us. We can't wait to see you again. Sincerely, Adrian T. Travelodge Edmonton East
3 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Excellent Front Desk

Posted Feb 22, 2018
There was one lovely lady at the front desk the majority of her stay ( I feel bad for not getting her name). She was excellent!! So friendly and helpful. There are some aspects of the hotel that could use a little upgrading, but that didn't affect the quality of our stay at all.
Comment from Hotel Management
Feb 28, 2018 by Adrian T., Hotel Management
Dear Guest, Thank you very much for this wonderful review. We are glad that you enjoyed your visit with us and was given the service our valued guests truly deserves. We can't wait to welcome you back again next time. Ssincerely, Adrian T. Travelodge Edmonton East