Ratings based on 747 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Montreal

Posted Jan 20, 2020
Everything was perfect, very clean and renovated. The people at the front desk were very polite and friendly. The guy from the shuttle was so attentinve and careful with our bags. Breakfast was decent. Shuttle, Parking and Breakfast were included in the price which was the best part ! I’ll def stay there again :)
Comment from Hotel Management
Jan 21, 2020 by Hotel Staff and Management, Hotel Management
Dear Guest, thank you for choosing to stay with us and taking the time to leave a review. We are happy to know that you were satisfied with the accommodations and services and we look forward to your next visit
5 out of 5
by A verified traveler

Posted Jan 20, 2020
Comment from Hotel Management
Jan 21, 2020 by Hotel Staff and Management, Hotel Management
Dear Guest, thank you for choosing to stay with us and taking the time to leave a review. We are happy to know that you were satisfied with the accommodations and services and we look forward to your next visit
4 out of 5
by A verified traveler

Posted Jan 19, 2020
Good value for the money. Great water pressure. Walls are thin so not best for light sleepers. Continental breakfast was fresh. Recommend staying here.
Comment from Hotel Management
Jan 21, 2020 by Hotel Staff and Management, Hotel Management
Dear Guest, thank you for choosing to stay with us and taking the time to leave a review. We are happy to know that you were satisfied with the accommodations and services and we look forward to your next visit
5 out of 5
by A verified traveler

Posted Jan 18, 2020
Enjoyed the flexibility on a last minute booking mistake during flight canc
Comment from Hotel Management
Jan 21, 2020 by Hotel Staff and Management, Hotel Management
Dear Guest, thank you for choosing to stay with us and taking the time to leave a review. We are happy to know that you were satisfied with the accommodations and services and we look forward to your next visit
3 out of 5
by A verified traveler from Gardiner Mines, NS

Posted Jan 17, 2020
Shuttle to airport running late. Other than that it was a clean efficient inn close to Pearson Airport.
Comment from Hotel Management
Jan 18, 2020 by Hotel Staff and Management, Hotel Management
Dear Guest, thank you for choosing to stay with us and taking the time to leave a review. We are happy to know that you were satisfied with the accommodations and services and we apologies for your experience with Shuttle. We will take comment in to consideration and we look forward to your next visit.
4 out of 5
by A verified traveler from Kingston

Posted Jan 13, 2020
Man driving the shuttle was not helpful putting heavy bags into the van.
Comment from Hotel Management
Jan 18, 2020 by Hotel Staff and Management, Hotel Management
Dear Judy, thank you for choosing to stay with us and taking the time to leave a review. We are happy to know that you were satisfied with the accommodations and services and we apologies for your experience with airport shuttle. We will take comment in to consideration for improvementand we look forward to your next visit.
4 out of 5
by A verified traveler

Posted Jan 9, 2020
Comment from Hotel Management
Jan 11, 2020 by Hotel Staff and Management, Hotel Management
Dear Guest, thank you for choosing to stay with us and taking the time to leave a review. We hope that you were satisfied with the accommodations and services and we look forward to your next visit
1 out of 5
by A verified traveler from Tomken Mississauga

Posted Jan 6, 2020
Staff accused guests of smoking which was not true. Front receptionist was very rude. The maid that checked the room was also rude.
Comment from Hotel Management
Jan 11, 2020 by Hotel Staff and Management, Hotel Management
Dear Makram, thank you for choosing to stay with us and taking the time to leave a review. We apologise if you were not satisfied with or did not enjoy your stay however we did not false charge you for smoking as we aware you about smoking charges in non smoking room.
5 out of 5
by A verified traveler from Burlington, VT

Posted Jan 5, 2020
Friendly staff and convenient hotel close to the airport. Thank you!
Comment from Hotel Management
Jan 11, 2020 by Hotel Staff and Management, Hotel Management
Dear Guest, thank you for choosing to stay with us and taking the time to leave a review. We are happy to know that you were satisfied with the accommodations and services and we look forward to your next visit
2 out of 5
by A verified traveler

Posted Jan 1, 2020
Overall hotel was disappointing and pictures shown on website was deceiving .
Comment from Hotel Management
Jan 11, 2020 by Hotel Staff and Management, Hotel Management
Dear Guest, thank you for choosing to stay with us and taking the time to leave a review. We apologise if you were not satisfied with or did not enjoy your stay. Feel free to leave us feedback on your experience so we may address any issues or concerns.