NOT HAPPY TO CARRY YOUR SUITCASE WALK UP 2 LEVELS OF STAIRS WITH OPEN AIR. - NO LIFT - IT WAS A WINDY & RAINNY DAY WHEN WE CHECKED IN. TOO MUCH FOR ME TO CARRY A SUTICASE.
Comment from Hotel Management
Sep 27, 2016 by Natasha , Hotel Management
Thank you for your recent review of Leisure Inn Penny Royal. I was sorry to read that your time with us was not enjoyable, I do apologize that with the age of our building we unfortunately do not have lifts available at the property, I do understand that at times the stairs do make it difficult for our guests and I do apologize in regards to this.
I appreciate the feedback and it is something that we can address with the owners of the property for future development.