Ratings based on 853 Verified Reviews

3.5 out of 5
72% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for a good night sleep

Posted Nov 6, 2017
Overall it was a good experience. The place feels a bit old. The room was clean and it was perfect for what we needed which was sleep! Great location close to the HWY and Cracker Barrel was just down the street!
Comment from Hotel Management
Nov 6, 2017 by sam, Hotel Management
Thank you for staying we appreciate it
3 out of 5
by A verified traveler from western Nebraska

Manager

Posted Nov 4, 2017
Checked out 1 day early. Manager would refused to credit us for the early check out. Won’t stay there ever again and am telling everyone I know
Comment from Hotel Management
Nov 6, 2017 by sam, Hotel Management
Thank you for staying
3 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Better than expected

Posted Oct 19, 2017
Booked at last minute, reasonable price near Balloon Fest Park. Easy on/off highway. Adequate well lit parking Their web site rated it a 2.5. Expected to be in worse condition. Has all amenities for comfort, just bit out dated. Towels are rough & thin. Pool towels are as big as a hand towel. Reception clerk miss informed us about charge to card we reserved with & would not let us use a different card. Breakfast more than continental, included hot items but same every day. We were there 3 mornings.
Comment from Hotel Management
Nov 6, 2017 by sam, Hotel Management
THANK YOU FOR STAYING
3 out of 5
by A verified traveler from Denver

Overpriced for what you get

Posted Oct 14, 2017
Bathroom fan broken, sink drain plugged, coffepot wouldn't work. Noisy air conditioning. Breakfast was OK and staff was OK
Comment from Hotel Management
Nov 13, 2017 by SAM, Hotel Management
WERE SORRY YOU WERE UNHAPPY WE WILL WORK HARD TO FIX THE ISSUE YOU EXPERIENCED THANK YOU FOR LETTING US KNOW
3 out of 5
Recommended
for Everyone
by A verified traveler from Rapid city

Was close to my brothers home and eating establish

Posted Oct 10, 2017
Room floor was so dirty that our 14 month old - the tops of his feet were just black the first day from crawling on the floor - he doesn’t walk yet. Charis were stained you didn’t know what was spilled on them. For sure could use some deep cleaning or updating. On the positive we came for balloon fest and both mornings by time we got back to hotel mid morning our room was cleaned and fresh towels brought in which was nice for kids as we could get them to nap and not be disturbed later
Comment from Hotel Management
Nov 13, 2017 by SAM, Hotel Management
WERE SORRY YOU WERE UNHAPPY WE WILL WORK HARD TO FIX THE ISSUE YOU EXPERIENCED THANK YOU FOR LETTING US KNOW
4 out of 5
Recommended
for Everyone
by A verified traveler from Farmington,NM

Nice hotel

Posted Oct 2, 2017
Some rude guests but that really can't be helped by the hotel. Beds suck! Might as well sleep on a rock. Breakfast cheap,not to many choices but hey it's free.
Comment from Hotel Management
Nov 13, 2017 by SAM, Hotel Management
WERE SORRY YOU WERE UNHAPPY WE WILL WORK HARD TO FIX THE ISSUE YOU EXPERIENCED THANK YOU FOR LETTING US KNOW
4 out of 5
Recommended
for Everyone
by A verified traveler from Ocean Shores, WA

Convenient

Posted Sep 27, 2017
Pros: Howard Johnsons Albuquerque was quick, convenient and easy check in/out.
Location: I did not do anything in that area, I just needed to sleep.
Howard Johnsons Albuquerque is easy to find and convenient for my long driving trip.
Comment from Hotel Management
Nov 13, 2017 by sam, Hotel Management
Thank you for staying
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Nice hotel near I 25 and close to several good restaurants. Nicely improved breakfast.
Comment from Hotel Management
Sep 25, 2017 by SAM, Hotel Management
THANK YOU FOR STAYING
5 out of 5
Recommended
for Everyone
by A verified traveler from Ok City OK

On the way to California pretty close to an I 40

Posted Sep 13, 2017
Very nice comfortable clean room all the staff was very nice and helpful very good breakfast buffet will surely stay here again
Comment from Hotel Management
Sep 25, 2017 by SAM, Hotel Management
THANK YOU FOR STAYING
5 out of 5
by damon

This traveler left a rating score only Posted Sep 12, 2017 on Hotels