Get an overview of this hotelUpscale hotel on the beach, with 2 outdoor swimming pools

Location

Nestled on the beach, this Palm Cove hotel is within 3 mi (5 km) of Palm Cove Beach, Clifton Beach, and Clifton Village Shopping Centre. Great Barrier Reef and Cattana Wetlands are also within 9 mi (15 km).

Hotel Features

Spend the day catching some rays at the beach, relaxing by one of The Reef House Palm Cove MGallery by Sofitel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.

Room Amenities

All 67 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Guests will also find furnished balconies or patios, DVD players, and room service.

The Reef House Palm Cove MGallery by Sofitel

Hotel Amenities

The Reef House Palm Cove MGallery by Sofitel features a full-service spa, 2 outdoor swimming pools, a spa tub, and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This Colonial hotel also offers a library, tour/ticket assistance, and a garden. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

The Reef House Palm Cove MGallery by Sofitel is a smoke-free property.

  • Airport transportation (surcharge) 
  • Total number of rooms - 67 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Front desk (limited hours) 
  • Full-service spa 
  • Hair salon 
  • Designated smoking areas 
  • Pool umbrellas 
  • Number of outdoor pools - 2 
  • Tours/ticket assistance 
  • Free WiFi 
  • One meeting room 
  • Luggage storage 
  • Garden 
  • Library 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Picnic area 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Pool sun loungers 
  • Free parking nearby 
  • Beach towels 
  • Smoke-free property 
  • Number of buildings/towers - 3 
  • Spa tub 
  • Television in common areas 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free parking nearby

Room Amenities

  • DVD player 
  • Furnished balcony or patio 
  • Access via exterior corridors 
  • Ceiling fan 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • Desk 
  • Television 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

The Reef House Palm Cove MGallery by Sofitel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Rafting nearby 
  • Windsurfing nearby 
  • Scuba diving nearby 
  • Free bicycles on site 
  • Skydiving nearby 
  • Ecotours nearby 
  • Kayaking on site 

Spa Services

Reef House Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 4 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 11 PM

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: AUD 100 per stay
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 22.00 and AUD 35.00 per person (approximately)
  • Airport shuttle fee: AUD 24 per person (one way)
  • Airport shuttle fee per child: AUD 12.00 (one way)
  • Rollaway bed fee: AUD 40 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Reef House Hotel
  • Reef House Hotel Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection Hotel
  • Reef House MGallery Collection Hotel
  • Reef House MGallery Collection
  • Reef House Hotel Palm Cove
  • The Sebel Reef Hotel
  • Sebel Reef Hotel
  • Reef House Palm Cove MGallery Sofitel
  • Reef House MGallery Sofitel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Set meals are served in guestrooms only (no menus or public dining).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.


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