Hotel is overall very nice, however when checking in we had to wait an additional 2 hours from the set out check-in time. We got offered a "worse" room if we did not want to wait.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
thank you very much for visiting our hotel and for forwarding your feedback about your stay in our house. I am very sorry, that you had to wait such a long time for getting your room. Your thoughts are very helpful for us so that we can improve our service in the future.
We are glad to welcome you again to our hotel and to convince you of our ever improving commitment to excellent service,
I remain in the meantime with kind regards.