Ratings based on 200 Verified Reviews

4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs, CA

Great location, amazing breakfast

Posted Oct 10, 2016
Pros: Location and amazingly helpful bi-lingual staff
Location: Near all the action in Karlsruhe. Easy walk to train, castle, zoo, etc. Parking garage underneath that was easy to maneuver in.
Lovely hotel with very friendly and helpful staff. Obviously oriented to business travelers, but we enjoyed the full-sized showers and Nespresso machine as leisure travelers
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Nice hotel close to the city center

Posted Aug 1, 2016
Novotel is conveniently located with 10min walking distance from the city center and 15 min from the main train station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jul 31, 2016
The hotel was nice and the rooms were bigger than any of the other ones that I have been in while traveling in Europe. The location is good as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nottinghamshire

Karlsruhe, City of perpetual road works

Posted Nov 12, 2015
Pros: The staff, a real credit to the brand
Cons: Perhaps a warning about those rooms facing the ongoing works, perhaps offering free breakfast by way of encouragement to stay in those rooms
Location: The Stovchen (with an umlaut over the 'o') on Waldstrasse is excellent for food, beer and atmosphere
Karl would experience very little Ruhe were he to be trying to get some sleep today. The construction of the East-West tunnel system has already managed to defy Einstein's theories on time. After 6 months they managed to be 1 year behind schedule. Work starts at 0630hrs and can be described as noisy and continual. This is good if you are paying the workers, not so good if you have paid to sleep close by. 2020 is a projected completion date. Staff at the hotel are charming and helpful. They went out of their way to not just answer the question (are there any good beer pubs nearby?) but they also checked that their recommendations were actually open that night.
Comment from Hotel Management
Nov 17, 2015 by General Manager, Hotel Management
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thanks as well for your amusing comments about the “project”. I regret the road works but we don’t have any influence. Fortunately, we have passed the peak and the cover on the tunnel is almost done. Your mentioned timeline comprises the overall subway in the whole town. We hope to see you again very soon. Sincerely, Axel Hoffmann General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from baden baden

Good city centre position

Posted Jul 3, 2015
Access difficult due to major road works in the city but very easy walk to shops museums and palace once there.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Will definitely stay here again!!!

Posted Dec 30, 2014
Nice hotel within walking distance of the marketplatz. Well connected by Tram if you need it. We had a car and were pleasantly surprised to find free parking right outside the hotel, though you might want to use the hotel parking during snow conditions. We got the first wave of heavy snow and it would be a task to clean the car in the morning if you get a lot of snow. Hotel facilities were very clean and neat and the staff were friendly and helpful and extremely prompt... room service was delivered even before we cut the call!!! Would definitely recommend the hotel if you are staying in Karlsruhe. Price wise it makes a lot of sense than staying in nearby more expensive locations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Swansea

Excellent City Centre stay for Xmas markets

Posted Dec 6, 2014
We choose this hotel due its previous reviews, and its proximity to the Christmas markets, and it did not disappoint. The welcome we received at the check in desk was excellent, and provided all the information we needed. The room was spacious and very comfortable, and the choice at breakfast was very good. The leisure facilities at the hotel were also excellent, and we made use of the Sauna and steam room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Or

Great location in the center of the city.

Posted Oct 22, 2014
Pros: Very nice hotel. Modern and classy room.
Cons: The cost of the breakfast at the hotel is too expensive (€19.00) and should be about half that. An ATM in the lobby would be very convenient.
Location: the train station is about 1/2 mile south (easy walk) and the zoo is right there. The city center with lots of restaurants and shops is near by.
Was there on combined business and pleasure. Arrived in Karlsruhe at the train station which is only 1/2 mile away. Attended a conference at the convention center next door and visited many restaurants and shops a short distance way. Spent four nights at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from watford uk

Lovely Hotel, helpful staff

Posted Sep 15, 2014
Pros: Everything. It was very bright and airy. Also our room face onto a courtyard. The staff in all areas were very friendly. If you need it good wifi.
Cons: At this time while the disruptions are on perhaps better signage to the Hotel.
Location: The hotel is very closes to everything. The Schloss, city zoo & garden also the city itself and all the different areas. There are also museums.
Lovely hotel and staff spoke English and very helpful. We had breakfast included in our package and had amazing choice to eat. The only downside Karlsruhe is having major roadworks in and around the city, so getting to the a Hotel proved challenging. But this did not stop my enjoyment of the Hotel and surrounding area.
Comment from Hotel Management
Mar 28, 2015 by Direktion, Hotel Management
Dear valued guest, Thank you for taking the time to write this comment about your experience at the Novotel Karlsruhe City. It is a pleasure to read, that your overall experience was a success and I hope, we will be your first choice during your next visit again. With best regards Axel Hoffmann General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent modern hotel

Posted Jul 16, 2014
Hotel is clean and in a good position. Modern like other Novotel hotels.