Ratings based on 1,936 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great local but needs modernising

Posted Aug 17, 2017
Stayed for business mainly due to its great location in new acton and amenities in close proximity. Staff and room were pleasant. Main downside was off premises gym ( cold and wet CBR morning) and the heritage nature was appealing but has its drawbacks - the hotel could do with modernising.
Comment from Hotel Management
Aug 26, 2017 by Nick Tither - General Manager, Hotel Management
Hello Gary, Thank you for taking the time to review our property, we are delighted that you enjoyed your time here. We strive to make ourselves better and with feedback like yours we can work on making our Hotel better. See you again soon.
4 out of 5
by Gareth

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017 by James, Hotel Management
Thank you for your feedback of Peppers Gallery Hotel.
4 out of 5
by Lee

Posted Jun 10, 2017 on Hotels
Comment from Hotel Management
Jun 13, 2017 by James, Hotel Management
Thank you for your feedback of Peppers Gallery Hotel.
5 out of 5
by Jacqueline

Posted Jun 7, 2017 on Hotels
Comment from Hotel Management
Jun 13, 2017 by James, Hotel Management
Thank you for your feedback of Peppers Gallery Hotel.
3 out of 5
by A verified traveler

Posted Jun 3, 2017 on Hotels
Room was freezing and the cleaners left my door open all day with my belongings inside!
Comment from Hotel Management
Jun 8, 2017 by James, Hotel Management
Thank you for your feedback of Peppers Gallery hotel. We sincerely apologise for the issue with your door and we will be addressing this with the team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted May 28, 2017 on Wotif
Pros: Nice room. Atmosphere throughout the hotel was nice. Thank you for the complimentary upgrade.
Cons: Parking
Was a night spontaneous overnight trip for a function at the next hotel. Good location but not having sufficient parking was disappointing. Only having 20 car parks for the whole hotel is a bit tight.
Comment from Hotel Management
Jun 5, 2017 by Lloyd, Hotel Management
Thank you very much for your feedback of Peppers Gallery Hotel.
3 out of 5
by ian

Posted May 25, 2017 on Hotels
A stay that you would expect.
Comment from Hotel Management
Jun 5, 2017 by James, Hotel Management
Thank you very much for your feedback of Peppers Gallery Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Exceptional hotel

Posted May 22, 2017 on Wotif
Pros: Restful room and sunny desk for early morning tasks on the computer.
Cons: Information in regard to breakfast should be more easily accessible.
Location: Various museums, a cinema complex ...
This is a great hotel located in an ideal situation, close to the ANU and the Palace Electric Cinema. It is also within walking distance to the CBD.
Comment from Hotel Management
Jun 5, 2017 by Lloyd, Hotel Management
Thank you very much for your feedback of Peppers Gallery Hotel.
3 out of 5
by Carol

In need of a good clean

Posted May 22, 2017 on Hotels
The carpets all needed a good vacuum. The bed wobbled and woke us up everytime one of us moved. Needs some serious TLC.
Comment from Hotel Management
Jun 5, 2017 by James, Hotel Management
Thank you very much for your feedback of Peppers Gallery Hotel.
3 out of 5
by A verified traveler from sydney

Posted May 19, 2017
Cons: The tv was ancient and the whole room had extremely poor lighting-complicated by blac painted walls!you cant see your face in bathroom to do makeup et
First impression was a dirty front entrance and it continued to be dirty throughout.
Comment from Hotel Management
Jun 5, 2017 by Lloyd, Hotel Management
Thank you very much for your feedback of Peppers Gallery Hotel.