Exterior

Reviews of Super 8 by Wyndham Aberdeen MD

2 out of 5
Super 8 by Wyndham Aberdeen MD
1008 Beards Hill Rd, I-95 Exit 85 Rt 22 East, Aberdeen, MD

Reviews

6.8
Rating 10 - Excellent. 163 out of 672 reviews" "
Rating 8 - Good. 174 out of 672 reviews" "
Rating 6 - Okay. 143 out of 672 reviews" "
Rating 4 - Poor. 90 out of 672 reviews" "
Rating 2 - Terrible. 102 out of 672 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Micheal

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Mitun Shah on Apr 14, 2024
As a hotel manager, it's always disheartening to hear when a guest has had a less-than-stellar experience. We sincerely apologize for any inconvenience or disappointment you may have encountered during your stay. Your feedback is incredibly valuable to us as it helps us identify areas for improvement and ensure that future guests have a more enjoyable experience. We would be grateful if you could provide more details about your stay so we can address the issues you faced directly. Please know that we are committed to providing exceptional service and will do everything in our power to make things right. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

2/10 Terrible

Kelvin

Traveled with family
Disliked: Amenities, property conditions & facilities
check in was good. morning coffee was warm, not hot. my wife and I stayed in room 121. it was very noisy/doors slamming, loud talking, back exit door was unlocked. do to construction workers, that what I was told.
Stayed 1 night in Mar 2024
Response from MITUN SHAH on Apr 1, 2024
Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We will address the noise issues with our staff to ensure a more peaceful environment for our guests. If you have any other concerns or feedback, please let us know. We appreciate your input and hope to make your next stay more enjoyable.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and convenient. Location was near shopping and food.
Stayed 1 night in Mar 2024
Response from MITUN SHAH on Mar 19, 2024
Great to hear about your positive experience with our check-in process and location! We're thrilled to know that you found everything convenient and enjoyable during your stay. Thank you for choosing to stay with us and for taking the time to share your feedback. We look forward to welcoming you back soon!

6/10 Okay

Greg

Business traveler
Liked: Staff & service
Conveniently located to restaurants and other sites. A fair price for lodging in the area.
Stayed 4 nights in Jan 2024
Response from MITUN SHAH on Jan 26, 2024
Thank you for choosing Super8 Aberdeen for your recent stay, and for taking the time to share your feedback. We're delighted to hear that our convenient location for restaurants and other sites added value to your experience. Our team strives to provide a comfortable and accessible stay for our guests.We're also pleased that you found our pricing fair for lodging in the area. At Super8 Aberdeen, we aim to offer a balance between quality service and reasonable pricing to ensure our guests get the best value for their stay.Your positive comments motivate us to continue delivering exceptional service. If you have any suggestions for improvement or if there's anything specific you enjoyed during your stay, please feel free to share. We look forward to welcoming you back to Super8 Aberdeen in the future.Safe travels!

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. My daughter hit her head on coat rack. Because it was next to bed but everything was good. Maybe consider moving bed to open wall space
Stayed 1 night in Jan 2024
Response from MITUN SHAH on Jan 25, 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments and are pleased to hear that you found the room clean.We are sorry to learn that your daughter had an unfortunate incident with the coat rack. The safety and well-being of our guests are of utmost importance to us, and we sincerely apologize for any inconvenience this may have caused.Your suggestion to consider moving the bed to open wall space is valuable, and we will certainly take it into consideration as we evaluate our room layouts. Guest feedback helps us make improvements, and we are committed to creating a comfortable and safe environment for all our guests.If there's anything else you would like to share or if there are specific details about the room layout that you think would enhance the guest experience, please feel free to let us know. We appreciate your input and look forward to the opportunity to welcome you and your family back in the future.Thank you for choosing our hotel, and we hope to make your next stay even more enjoyable.

6/10 Okay

Ian

Liked: Room comfort
Stayed 1 night in Jan 2024
Response from MITUN SHAH on Jan 25, 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honesty, and we take all guest reviews seriously as they help us identify areas for improvement.We're sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience you may have encountered. Your feedback is invaluable to us, and we will be reviewing the specific issues you mentioned with our team to address and rectify them.Our goal is to provide a positive and seamless experience for all our guests, and we regret that we didn't meet that standard during your stay. If there are any specific details or incidents you'd like us to investigate further, please feel free to share them with us so that we can take appropriate actions.We hope you will consider giving us another opportunity to exceed your expectations in the future. If you do decide to stay with us again, please reach out to our management team directly so that we can ensure your next visit is nothing short of exceptional.Once again, thank you for bringing these matters to our attention, and we appreciate your patronage.

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good conformable stay
It was good to stay at your property. Well done! We will be back again. One thing, AC runs with big noise.
Stayed 1 night in Jan 2024
Response from MITUN SHAH on Jan 4, 2024
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MITUN SHAH on Jan 4, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.

2/10 Terrible

Tara

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Very unhappy with the room, Bad smells, dirty.
Stayed 2 nights in Dec 2023
Response from MITUN SHAH on Jan 4, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.

10/10 Excellent

Damien

Stayed 2 nights in Dec 2023
Response from Mitun Shah on Dec 18, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

4/10 Poor

Arshae

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mitun Shah on Dec 17, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are filthy and mine had bed bugs. Would avoid at all costs.
Stayed 4 nights in Nov 2023
Response from Mitun Shah on Dec 1, 2023
We are so sorry to hear that, we have already done pest control on that room as well as all other rooms.thank you

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mitun Shah on Nov 29, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

6/10 Okay

Kai

Liked: Staff & service
Disliked: Amenities
Aberdeen is a roadside stop, this Super 8 is a fairly ideal stay for an one night rest along I-95. Responsive and professional staff, very helpful in reserving my second stay on my return trip.
Stayed 1 night in Nov 2023
Response from Mitun Shah on Nov 26, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

John, Pembroke pines

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Mitun Shah on Nov 29, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Kai

Liked: Cleanliness, staff & service
Everything is just fine at this price level. Everything I needed, on budget traveling, nothing fancy. I'll be back.
Stayed 1 night in Nov 2023
Response from Mitun Shah on Nov 19, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good value for the price
Employees were very polite, friendly and helpful. The mattress was excellent. Several things in the room needed repair. The rooms were "non smoking" rooms, yet the smell of marijuana was in the hallway every day and night.
Stayed 3 nights in Nov 2023
Response from Mitun Shah on Nov 16, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We will also try our best to update stuff to make you comfortable for your next visit. Looking forward to seeing you again soon.

2/10 Terrible

Adam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Roaches
Roaches in the bathroom and the sleeping area
Stayed 1 night in Nov 2023
Response from Mitun Shah on Nov 16, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Robert, Cheshire

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Way to bright in room at night. Light outside of window and blinds were not sufficient to darken room.
Stayed 1 night in Nov 2023
Response from Mitun Shah on Nov 9, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Mitun Shah on Nov 9, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a Pleasant stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very congenial as well as looking out for anything we might need
Stayed 1 night in Oct 2023
Response from Mitun Shah on Nov 7, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Darlene

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2023
Response from Mitun Shah on Nov 7, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2023
Response from Mitun Shah on Nov 4, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a pleasant stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and accommodating. Rooms were dated but clean. Overall a great experience.
Stayed 1 night in Oct 2023
Response from Mitun on Oct 21, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 5 nights in Oct 2023
Response from Mitun on Oct 21, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

vaneicia

Liked: Staff & service, amenities, property conditions & facilities
it nice
Stayed 2 nights in Sep 2023
Response from Mitun shah on Oct 10, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a pleasant stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

angie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel to stay because there are a lot of eateries outside and the staff was very helpful.
Stayed 1 night in Oct 2023
Response from Mitun shah on Oct 9, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a pleasant stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy & disgusting. I would not recommend it at all!!!
Stayed 1 night in Sep 2023
Response from Mitun shah on Oct 2, 2023
Dear Thomas,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Gary

Liked: Staff & service
Stayed 4 nights in Sep 2023
Response from Mitun shah on Sep 27, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

Jimmi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mitun shah on Sep 25, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

4/10 Poor

Peter, Kennett Square

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dark and musty. The bathroom sink stopper would not stay open. The towels were so thin and worn out. The bedsheets and covers were ripped in some areas. The airconditioner sounds like a freight train. Would not stay again.
Stayed 2 nights in Sep 2023
Response from Mitun shah on Oct 28, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences by conducting deep cleaning and pest control. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Ja-Ja

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We thought that we would be good for a weekend stay before heading to Atlantic City. It was close to Perryville Casino.
Response from Mitun on Sep 24, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Jada

Stayed 1 night in Sep 2023
Response from Mitun on Sep 17, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

vaneicia

Stayed 2 nights in Sep 2023
Response from Mitun shah on Oct 9, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a pleasant stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

James

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mitun on Sep 12, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Mitun on Sep 2, 2023
Dear Guest.Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was supposed to be a queen bed but was no bigger than a double. Bugs all over the bathroom
Stayed 1 night in Jul 2023
Response from Mitun on Aug 10, 2023
Dear James,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Kimberly

Disliked: Cleanliness, property conditions & facilities
The room had a musty smell to it, the shower made a loud noise so I had to turn it off then restart it and our towels had make up stains on them.
Stayed 1 night in Aug 2023
Response from Mitun on Aug 7, 2023
Hello Kimberly,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Holly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs updated
Stayed 2 nights in Aug 2023
Response from Mitun on Aug 6, 2023
Dear Holly,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and we have already planned a revamp of the whole place sooner. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

ANDREW

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty, doors had been kicked in and not replaced.
Stayed 4 nights in Jul 2023
Response from Mitun on Aug 2, 2023
Dear Andrew, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Marcus

Traveled with group
Disliked: Staff & service, property conditions & facilities
Issues with A/C on a very hot night. Definitely inconvenient.
Stayed 1 night in Jul 2023
Response from MITUN SHAH on Jul 27, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Building and staff were very nice. TV reception was poor; man tried to fix it but could not.
Stayed 1 night in Jul 2023
Response from MITUN SHAH on Jul 21, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

Kert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2023
Response from MITUN SHAH on Jul 20, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

Desi

Stayed 5 nights in Jul 2023
Response from Mitun on Aug 10, 2023
Dear Desiderio,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. It is always a pleasure to receive positive feedback.We are particularly pleased that you found a better stay. We will share your comments with our team, who would certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Joseph

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Less than avwrage
This wasn’t the worse hotel stay I’ve ever had but it was far from average too. The office/check in was musty and hot. Check in clerk was not very friendly. He wasn’t rude or mean, just seemed indifferent. The over all of the hotel was Not very clean. Everything smelled musty and old. The room, was even worse. Beds not very comfy. Room was actually relatively clean, it was everything smelled old and musty. Rooms need a good update. Shower had 0 water pressure. The pipes made a loud droning sound and the water just trickled out of the shower head. This was just an overnight stay so I did not have much of an expectation. Just really need a clean comfortable place to sleep and a hot shower in the morning. Unfortunately, I really got neither. If I could do it over again, I would have paid a bit more for a different hotel.
Stayed 1 night in Jul 2023
Response from MITUN SHAH on Jul 14, 2023
Hi Joseph,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. We have scheduled carpet cleaning to avoid the smell and also have been working with the plumbing issues. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

maliyah

Stayed 1 night in Jul 2023
Response from MITUN SHAH on Jul 10, 2023
Dear Maliyah,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Aberdeen MD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from MITUN SHAH on Jul 8, 2023
Dear Guest,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to car and parking
Stayed 1 night in Jul 2023
Response from MITUN SHAH on Jul 8, 2023
Dear Guest,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and relatively new.
Stayed 1 night in Jul 2023
Response from MITUN SHAH on Jul 5, 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

George

Stayed 1 night in Jun 2023
Response from MITUN SHAH on Jul 27, 2023
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.