Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
73% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Doral

Good hotel for business.

Posted Jul 20, 2016
Pros: There is a nice Coffee place in front of the Hotel, go there a grab a nice cup of coffee.
Cons: Breakfast, is not good, below average and expensive.
The hotel is in a good location, it's not a modern one but good for a few days if you are on business. Food is ok but can improve.
Comment from Hotel Management
Jul 22, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are sorry to not met the food standards for you, we will share this with our team to improve . We invite you to visit us again soon. Sincerely,
4 out of 5
by Rebecca from Toledo Ohio

Safe hotel in bad city

Posted Apr 27, 2016 on Hotels
Staff are really great with lots of advice especially to not walk anywhere. But I did walk to the Mercado twice during the day and had no problems. Johnny Rockets almost across the street but I was told groups of teens will wait for customers walking. I was there only to get another flight out to Roatan which is much safer. Not much to see on SPS.
Comment from Hotel Management
Jun 9, 2016
Thank you so much for your review of our hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
2 out of 5
by Edgar

Posted Apr 14, 2016 on Hotels
Muy mal estado ya viejo necesita renovarse deberia de decirse
Comment from Hotel Management
Jun 12, 2016 by General Manager, Hotel Management
Gracias por su opinión en relación con su reciente visita a nuestro hotel. Le ofrecemos nuestras más sinceras disculpas por las molestias que sufrió durante su alojamiento debido al estado de la habitación. No dude en que analizaremos estos problemas. Valoramos sus comentarios y agradecemos la oportunidad de volver servirle.
5 out of 5
by A verified traveler from Orlando

Business review Honduras

Posted Apr 4, 2016
Pros: Location is perfect, rooms great!
Cons: All was good
Location: The Hotel is close to Zona Viva and nice area for dinning, meetings, the City Mall is less than 5 minutes away.
It was a couple of days in such nice country, I had a couple of customer meetings in such great Hotel, good staff and room were comfortable and clean. The location is great, just walking distance from the Viva zone. Highly recommended.
Comment from Hotel Management
Jun 11, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
3 out of 5
by A verified traveler

regular experiencia

Posted Apr 1, 2016 on Hotels
poco enfoque en servicio al cliente
Comment from Hotel Management
Jun 19, 2016 by General Manager, Hotel Management
Lamentamos que su reciente alojamiento no respondiera a sus expectativas. Agradecemos sus comentarios y los compartiremos con nuestro equipo para poder continuar mejorando nuestros servicios. Quiero comentarle que hemos aumentado la velocidad del servicio de Internet y lo invitamos para que pueda probar esta mejoría en el servicio.
4 out of 5
by A verified traveler

Posted Mar 8, 2016
Very nice hotel. Excellent restaurant with free breakfast buffet. Rooms nice and clean. Comfortable beds. Courteous staff. Pool and gym area very clean and nice.
Comment from Hotel Management
Jun 18, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,
3 out of 5
by A verified traveler

Good location for business

Posted Feb 27, 2016
Pros: Food
Cons: Internet
Location: Center
Internet is toooooo slow in the room. Hardly do any work in the comupter. The breakfast and food is really nice. Staff are very nice.
Comment from Hotel Management
Jun 18, 2016 by General Manager, Hotel Management
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We are in a refresh of the hotel and have taken care to give our clients a better experience increasing the speed of the internet. We invite you to visit us soon to test it.
5 out of 5
by A verified traveler

Posted Feb 8, 2016 on Hotels
Comment from Hotel Management
Jun 19, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. We value your feedback and we hope you will visit us again.
3 out of 5
by Ahmad

Posted Jan 31, 2016 on Hotels
Comment from Hotel Management
Jun 19, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. We value your feedback and we invite you to visit us again
4 out of 5
by David from Lake Forest

En Route to Roatan

Posted Jan 17, 2016 on Hotels
Just one night and a quick walk across the street for dinner at Johnny Rockets.
Comment from Hotel Management
Jun 19, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. . We invite you to visit us again.