Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Good hotel...but

Posted Sep 4, 2016
It's a good hotel, great staff, breakfast is good too. Standard rooms, bathroom is tight and pillows are flat/lumpy. Other than those two things, it's a great atay and would stay there again but bring your own pillow.
Comment from Hotel Management
Sep 12, 2016 by Hotel Staff, Hotel Management
Dear guWe appreciate you taking some time and giving us your feedback. Our 3 restaurants offer you different ambiances in 1 place. From sushi at Nau, steak and seafood at Factory or a complete buffet or a la carté service at Bambu. If you prefer, ypu can let us know and we can remove the feahter pillows from your room so that you can be as confortable as possible.We hope to have you back soon. Best Regards
4 out of 5
by William

Posted Jun 14, 2016 on Hotels
AC is a problem (on and off every minute and noisy). Everything else was great.
Comment from Hotel Management
Jun 20, 2016 by Fanny Hawit GM, Hotel Management
Dear William, Thank you for your comment and we are sorry for any inconveniences this may have caused. Best Regards
5 out of 5
by Brent

Posted May 21, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Fanny Hawit GM, Hotel Management
Thank you for your comment.
5 out of 5
by A verified traveler

always nice

Posted May 10, 2016 on Hotels
I stayed only one night. Every year I stayed this hotel. Stuffs keep smiling and i enjoyed sort chat with them. The breakfast is always perfect.
Comment from Hotel Management
Jul 16, 2016 by Fanny Hawit GM, Hotel Management
Thank you for your comment, its good to know you prefer us for your annual visit to the city. See you next year. Best Regards
5 out of 5
by A verified traveler from Guatemala

Nice hotel, conveniently located

Posted Mar 4, 2016
Pros: Location, facilities, room, overall cleaniness
Cons: more variety in the buffet. For the price paid, i would expect more
Location: next door to a decent mall, and within a walking distance for a better mall with great food court
Very nice hotel. The facilities are very well kept. The location is great as it is located next door to a shopping mall and walking distance from a better shopping mall. The restaurant is good, a little bit expensive for the meals offered but within the standar.
Comment from Hotel Management
Mar 14, 2016 by MA, Hotel Management
Dear Alexander, We appreciate your comments and we are glad to hear you had a great stay with us.
2 out of 5
by A verified traveler

Posted Feb 27, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Fanny Hawit GM, Hotel Management
Thank you for your comment.
3 out of 5
by A verified traveler from Tegucigalpa

Nice location, near shopping malls and restaurants

Posted Feb 9, 2016
Pros: Near point of interest. Clean and quiet.
Cons: Breakfast. And pool furniture need to be changed.
Location: Shhopping malls , restaurants , church , theater near by.
Nice quiet place, confortable ,clean rooms. Small pool. Parking not very confortable. Very good to expend with family and or friends.
Comment from Hotel Management
Feb 26, 2016 by Fanny Hawit, GM, Hotel Management
Dear Kattia, We appreciate your comment and welcome you back anytime you want. We are making changes in the pool area furniture to give an excellent service.
4 out of 5
by Carlos

Posted Dec 10, 2015 on Hotels
Comment from Hotel Management
May 7, 2016 by Fanny Hawit GM, Hotel Management
Gracias por su comentario.
4 out of 5
by A verified traveler

Nice hotel for business travelers

Posted Dec 1, 2015
Check-in was a bit slow since they only had 2 people at the front desk, but the other staff in the hotel were all very accommodating & helpful!
Comment from Hotel Management
Dec 9, 2015 by Fanny Hawit, General Manager, Hotel Management
Thanks for your input and we appreciate your feedback. Have a great day!
5 out of 5
by A verified traveler

super

Posted Nov 19, 2015 on Hotels
super
Comment from Hotel Management
Jan 23, 2016 by General Manager, Hotel Management
Thanks for the review!