The Hotel was close to the places that we needed t
Posted Sep 11, 2016
When I called and spoke to your representative I asked for the very best AARP or any other discount available. I was quoted $73.40 including tax as the very best rate. My credit card was charged that amount, When I checked out, the clerk printed out my bill, of course paid, as $57.78. I questioned the clerk as to why I was charged $73.40 by Expedia. She had no explanation other than maybe Calling AARP and going through Expedia I was charged a booking fee rather than given a discount.
After returning home I called your customer service and spoke to a person named Glenda. She checked and said Expedia was only charged the $57.78 rate by the Marianna Inn and Suites and I would be refunded the difference as a credit to my credit card. She said a manager would be in Monday and approve the credit.