Ratings based on 981 Verified Reviews

3.7 out of 5
75% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Great location for my needs.

Posted Jan 21, 2018
Desk staff was awesome? Very attentive and proficient, great personalities. Room was very clean... Will stay again and recommend.
Comment from Hotel Management
Jan 22, 2018 by George, Hotel Management
Thank you Ross. We are grateful for your kind words and we will share this with our staff. we look forward to your next stay!
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

close to freeway

Posted Jan 18, 2018
Pros: nice, clean room
Cons: friendlier receptionist
Location: close proximity to freeway and restaurants
The black woman receptionist was not very friendly, no greetings to customers, she appeared unhappy doing her "job". It was very INCONVENIENT that room KEYS/ACCESS needs to be RECHARGED EVERYTIME I get out of the room. I had to go down to the reception to fix the problem. For breakfast included in the room reservation - the customer needs to explicitly tell the server that breakfast is included in the reservation, on top of handing them the "breakfast stub". The driveway to the property is confusing. Off 28th street, customer needs to make u-turn in order to access the property location. I was given a "hearing impaired room" so the TV programs has captions on the screen. For someone who has no impairment whatsoever, it was VERY ANNOYING! Close to 17 freeway, close proximity to great restaurants, room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Nice, clean hotel with good helpful staff

Posted Jan 17, 2018
Pros: Cleanliness, good parking, great staff.
Cons: Showers head.
Location: Close to many amenities.
Great experience. Great staff. I recommend this location to all my friends.
Comment from Hotel Management
Jan 19, 2018 by George, Hotel Management
We appreciate your comments. We would like to address the shower head issue with our maintenance staff immediately, but we can not track down your reservation with the information provided. Please feel free to email us with a room number. Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Nice hotel great staff

Posted Jan 13, 2018
Enjoyed staying there very quite room was clean and staff was very friendly would definitely recommend it to someone else and I would stay there again
Comment from Hotel Management
Jan 16, 2018 by George, Hotel Management
Thank you Jessica! Our staff will be happy to hear that you appreciate them.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Right off Interstate

Posted Jan 8, 2018
Lovely time at this hotel. Spacious parking. Modern facility with pool, spa and many other amenities. Purchased the add-on breakfast which was definitely worth it, served cooked to order as opposed to buffet style which was a nice bonus. Definitely recommend.
Comment from Hotel Management
Jan 16, 2018 by George, Hotel Management
How wonderful that you enjoyed your visit and breakfast! We hope that you visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Friendly staff

Posted Jan 5, 2018
The night staff was very friendly and helpful. Maintenance and receptionist were super helpful.
Comment from Hotel Management
Jan 16, 2018 by George, Hotel Management
It is very kind of you to mention the kindness of our staff. We will be sure to share your comments. Thank you for being our guest!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Dec 18, 2017
Nice staff Warm pools in the winter seasons 👏 Would highly recommend it fits the price perfectly.
Comment from Hotel Management
Jan 16, 2018 by George, Hotel Management
Thank you for sharing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff very clean

Posted Dec 11, 2017
Great check in staff and the rooms are very clean and comfortable
Comment from Hotel Management
Jan 22, 2018 by George, Hotel Management
Thank you for the review. We are happy you had a nice stay.
2 out of 5
by A verified traveler from Phoenix, Az.

Double charged

Posted Nov 24, 2017
They charged me twice for the same room, and when I told them about it. They said it would be a couple days before it was credited back to my account. This was an inconvenience.
3 out of 5
by A verified traveler from North Phoenix

Pricey and good. But Pricier around the holidays!

Posted Nov 20, 2017
I was going to rent a room around Valentine’s Day next year but the price tripled! And that, to me, is a low end holiday! I would hate to see what they charge around Christmas! Yes the hotel was good but twice the regular price and definitely not 3x the normal room price. Sorry, I would not recommend this hotel for a holiday stay!