Ratings based on 896 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from callifornia

Good value

Posted Sep 15, 2017
Pros: Price, value, clean, safe, quite, nice staff.
Cons: Not much, if the hotel was to be renovated it might raise the price. Like it the way it is, clean, safe, well maintained, good value for the dollar.
Location: Good location if north valley with a central location is desired during your stay.
We usually stay here when we travel to Phoenix, The Hotel is clean and kept in good repair. Breakfast is good. Good security and safety.
Comment from Hotel Management
Sep 18, 2017 by GM, Hotel Management
Thanks, Glen. We appreciate the kind words!
3 out of 5
by A verified traveler from california

Needs improvement

Posted Aug 30, 2017
AC unit not working Breakfast was sugar sugar and more sugar no healthy options just muffins sugar cereals and waffles with sugar syrup no ice for juices or keeping milk cold it was horrible
Comment from Hotel Management
Aug 30, 2017 by GM, Hotel Management
Thank you for your feedback.
3 out of 5
by A verified traveler

Posted Aug 23, 2017
Room was non smoking, but it smelled bad of cigarettes. There was butts behind the nightstand and underwear behind the dresser. Their breakfast is terrible. Ramada offers eggs and bacon.
Comment from Hotel Management
Aug 25, 2017 by GM, Hotel Management
We apologize for any disappointment. Thanks for providing your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel. Easy to find.

Posted Aug 23, 2017
The hotel was clean but not very close to other amenities. Right off the freeway which is convenient. Staff was nice and check in was quick. Breakfast was less than impressive, not enough choices. Pool was nice and clean.
Comment from Hotel Management
Aug 24, 2017 by GM, Hotel Management
Thanks for taking the time to leave your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Meadview Az.

Nice hotel for the price

Posted Aug 21, 2017
Pros: My boys enjoyed the pool and spa.
Cons: Being an older hotel, everything was well maintained.
Location: Easy on and off the 17 freeway.
Hotel experience was positive, traveling with two sons, they enjoyed the pool and spa. We left before breakfast, so we did not get to experience the breakfast, however everything else was satisfactory.
Comment from Hotel Management
Aug 24, 2017 by GM, Hotel Management
We appreciate your feedback, thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel close to shopping areas

Posted Jul 18, 2017
Booked room a week in advance and when I got there it was fast and easy check in and check out, my room was clean and cool
Comment from Hotel Management
Jul 18, 2017 by GM, Hotel Management
Thanks for the kind words!
4 out of 5
Recommended
for Everyone
by A verified traveler

good..

Posted Jul 14, 2017
room was comfortable and clean.. breakfast was good..
Comment from Hotel Management
Jul 18, 2017 by GM, Hotel Management
Thanks for leaving your feedback!
3 out of 5
by A verified traveler from L

North Phoenix hotel has seen better days

Posted Jul 14, 2017
The non-smoking room smelled of smoke, the beds are older, the door had gaps all around it. The hotel needs to be renovated. Can't beat the price, but I wouldn't want to spend much time here.
Comment from Hotel Management
Jul 18, 2017 by GM, Hotel Management
We appreciate you taking the time to leave your feedback and apologize for failing to meet any expectations.
2 out of 5
by A verified traveler from Mount Pleasant, Iowa

Would never stay there again.

Posted Jul 10, 2017
We were put in a section of the hotel where apparently they let individuals stay until they can get permanent housing, needless to say, these were very questionable individuals, drinking, asking for money etc. every time we came out of our room. The breakfast bar did not consist of any food except waffles. no meats, eggs etc.
Comment from Hotel Management
Jul 12, 2017 by GM, Hotel Management
We apologize for any disappointment associated with your stay. We do hope you will consider La Quinta for your future travel needs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good price. Good stay

Posted Jun 25, 2017
Stayed for one night. All staff were friendly. Decent size and bed. Decently clean all around. The toilet is a little small if that matters to anyone. Free breakfast. Stocked well until the end. Come earlier than 8:15 to avoid crowds. May have to wait on toaster and waffle maker.
Comment from Hotel Management
Jun 27, 2017 by GM, Hotel Management
Thanks for your feedback!