Ratings based on 943 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Very family oriented

Posted Dec 17, 2017
Staff member was super nice when signing in and made sure we know exactly where to go and all the info that might be usefull during our stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Lexington ky

Nice hotel

Posted Dec 15, 2017
I filling very good also the breakfast is good every day, I feel very good
3 out of 5
by A verified traveler

Posted Dec 4, 2017
The first room they put us in reeked like smoke so we asked for a different one. The second one smelled fine. When we woke up the next morning I noticed there was a big blood spot on the sheets that was there before we got there. That' s gross! We had a 4 person room that only ever received 2 towels so we had to go to the front desk every night to get more towels. We were there 3 nights and they only made up our room 2 days. There was old pizza in the microwave when we went to use it. again... gross... Most of the staff was nice and friendly though
Comment from Hotel Management
Dec 7, 2017 by GM, Hotel Management
Thanks for the feedback and we apologize for any cleanliness issues.
5 out of 5
Recommended
for Everyone
by A verified traveler

spacious and comfortable. Nice pool and patio area

Posted Nov 29, 2017
Pros: Spacious and comfortable. We enjoyed the pool and patio areas. Breakfast was good.
Cons: Not an expert. We had an extremely nice experience.
Location: Not much that we wanted nearby. Not far away though we found what we wanted.
We had a wonderful stay. Would like to do it again sometime.
Comment from Hotel Management
Nov 29, 2017 by GM, Hotel Management
Thanks for the great comments. We appreciate them!
1 out of 5
by A verified traveler from ct

Never again

Posted Nov 26, 2017
Asked for handicap didn’t get it. Booked 3 months ahead. We had to walked long way to breakfast which was terrible. Our room smelled like cat pee , told them they brought in ionizer. Asked to be moved never happened ! Should take them off your list. In a drug and meth area according to our friends lots of stuff going on. Was stuck cause they charge you up front. Awful !
Comment from Hotel Management
Nov 30, 2017 by GM, Hotel Management
We apologize for any disappointment
3 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Non Smoking room, screaming kids

Posted Nov 26, 2017
Hotel is above average with the exception of screaming kids in the pool till 11pm and I was given a non smoking room as opposed to a smoking room I asked for. 2nd time in as many trips this has happened with Expedia.
Comment from Hotel Management
Nov 29, 2017 by GM, Hotel Management
We apologize for any issue regarding your not receiving a smoking room. We suggest you contact us directly after making your Expedia booking so that we can assign you to an available smoking room.
3 out of 5
by A verified traveler from wa

noisy accessless

Posted Nov 20, 2017
Pros: disable access
Cons: use rom based system on guest computer
first night sounds like race track Could not get airline boarding pass print Company has toooo very secure software on guest computer could not get to swa without different search sites and could not print page from swa for boarding pass. Staff knew there is problems with that software
Comment from Hotel Management
Nov 24, 2017 by GM, Hotel Management
We appreciate the feedback!
2 out of 5
by A verified traveler

Posted Nov 13, 2017
Small room, lights didn't work, called front desk they did nothing, hotel is old. It was a quiet area, and easy freeway access. They just need to upgrade the hotel, and check into guests complaints. I didn't feel like they cared.
Comment from Hotel Management
Nov 15, 2017 by GM, Hotel Management
We apologize for any disappointment with your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Older Hotel, Good Value For A Reduced Rate

Posted Nov 13, 2017
Pros: The landscaping, lots of grass and trees.
Cons: Rooms are on the small side.
Location: Groceries, restaurants, stores near by.
This La Quinta is an older Hotel with many mature trees and lots of grass next to a quiet neighborhood. The rooms are smallish. If you get a reduced rate it’s a good value, but not at full price.
Comment from Hotel Management
Nov 13, 2017 by GM, Hotel Management
Thanks for the feedback...we appreciate it!
3 out of 5
by A verified traveler

Great location but needs remodel

Posted Nov 10, 2017
Pros: Location
Cons: Remodel. Seems old and tired lookiong.
I've stayed in other La Quinta's and find this one well past time for remodel.
Comment from Hotel Management
Nov 11, 2017 by GM, Hotel Management
Thanks for your feedback!