Great room, facilities under repair, poor staff
Posted Feb 7, 2017
The room itself was excellent. But we paid extra to have a sea view and because of repairs to the pool area, we were unable to use the balcony due to noise. The main pool was unavailable because of the repairs, and the adjacent pool and spa that were available were next to noisy tile cutting machinery and resulting dust.
When we complained to the reception about the extra cost of the sea view room and our inability to take advantage of it, the only thing they offered was a free meal, which we could not use due to prior commitments. The reception staff was extremely unattentive and excessively bureaucratic.