mt vernon VA area hotel
Posted Aug 11, 2016
The hotel was nice. The room was a good size and everything was clean. We had an overnight stay so we could arrive early at George Washington's Mt Vernon home. The location is within about 3 miles of Washington's home. The hotel breakfast was good and it was near other dining options. I had contact with three different employees. One was professional, but the other two incidents were not nearly as professional. During check-in, I had to wait while the girl finished a task on her phone. Also there is a $25 incidental charge place on a credit card, but the money is not refunded for 3-5 days. This amounts to a free loan by each guest to the hotel chain. My question about the charge was not received well by a staff member. I was told the incidental charge was a common practice, and was for charges like long distance phone calls. Then he said that no one made long distance calls because they had cell phones. For these reasons, I would not recommend this hotel chain.