Ratings based on 296 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mississippi
Meets Minimum NeedsPosted May 27, 2017
Pros: Staff was friendly.
Cons: Add shuttle, add amenities, provide service, rather than equipment and tools so that guest must provide their own service.
Location: Location was fair, no comment on activities nearby
No shuttle was available. Rooms are not cleaned except for once a week. Linens must be exchanged at lobby. Once I complained, my room was cleaned and linens changed. There were almost no amenities, self-serve/pay-as-you-go pantry was not continuously stocked.
for Everyoneby A verified traveler from Canada
Nice apartment suite close toairport and shoppingPosted May 25, 2017
Pros: Price, cleanliness, location and friendly staff.
Cons: A large sing facing Sunrise Valley Drive as it is difficult to find the front entrance. The sign on back of building is obscured by large trees.
Location: Getting to 3 shopping centers but the two larger centers require GPS navigation.
Fast check-in, BBQ, gym, laundry facilities. Fact sheeton retail and points of interest. Safety deposit box. Ample parking.
for Everyoneby A verified traveler from Minneslta
Posted May 16, 2017
Pros: Comfortable bed.
Location: Good location near the airport.
There was only one bed in the room. Hence, twice I requested another bed and none arrived.
for Everyoneby A verified traveler
Warm, friendly and quietPosted Apr 18, 2017
Pros: The gym, laundry room and business center that is provided free of charge and the small store. But mostly the fantastic customer service!!!!!
Cons: The gym could use a tiny upgrade but overall it was perfect. It's just too bad that all of your hotels are in such great condition.
Location: There is the Air and Space Museum very close to the facility, hospital is a 14 minute ride away, a close drive to DC and fun activities there also.
My 4 night 5 day stay at this hotel, in Herndon, VA, was unbelievably, safe, quiet, clean and this place had everything that I needed except food. The same hotel at Virginia Beach is not so wonderful! Luckily, the area is so convenient that there is a shopping center very close to the hotel. There are also a number of places to dine, in case you are not a good cook. If you are, then the local supermarket has all of the necessities to create an awesome culinary experience within your hotel suite. There is a gym, a laundry room and business center that is provided free of charge and a small store in case you are craving a snack. And most of all, the staffs' customer service is superb! Many thanks to Vicky and Bong and friends at the Candlewood Suites!!!!
Posted Mar 21, 2017 on Hotels
Posted Mar 20, 2017 on Hotels
Posted Mar 17, 2017 on Hotels
by Jen Olin from Herndon, VA
First time therePosted Feb 26, 2017 on Hotels
the cleaning lady was extremely rude!! kept banging on my door to clean my room when I had the notice outside the door that it didn't need to be cleaned and I had another night stay. I complained to the desk person and really wanted to leave right then and there. I was upset. I wanted to go stay in another hotel. But didn't want to lose the cost of having already paid. I won't be staying there. sad because I liked the room. except you couldn't close the curtains. I was on the first floor. So had to change in the bathroom because everyone outside could see me undress and sleep. That was eerie.
Posted Feb 23, 2017 on Hotels
for Everyoneby A verified traveler
Nice hotel with ample free parkingPosted Feb 20, 2017 on Orbitz
Pros: Non-smoking and ample parking. Nice comfortable beds.
Cons: Curtains could not be closed completely, so outside light was not be blocked. May be inconvenient to some at night. Free hot breakfast would be great!
Location: Lot of good restaurants offering a pretty wide cuisine nearby.
Good non-smoking hotel with decent enough amenities. Had a comfortable and satisfying short stay. There is ample parking. No free breakfast though, but lot of good restaurants within 10 mins drive.