Watch the extra charges.
Posted Sep 19, 2016
Booked this hotel through Expedia. Quoted one price from Expedia, but I was charged another price once my stay was complete. The concierge, without notification and without my permission tacked on a "safe rental" charge. Yes, it's only another $1.59 over the original quoted price, but it is the principle of the whole matter that prompts my complaint. I did not ask to use their room safe. I never once used or even touched the safe, over the duration of my stay. By charging me for an unrequested and unused service, what Comfort Inn did was theft, plain and simple.