Ratings based on 222 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff. Clean. Convenient.

Posted Jan 25, 2017
Good value. Nothing extravagant. Clean. Would stay there again.
5 out of 5
by Roger

Posted Jan 9, 2017 on Hotels
Great would stay again
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2017 on Hotels
2 out of 5
by A verified traveler

Ok for the $ but you can find other options

Posted Dec 18, 2016 on Hotels
The room was ok for the price, but I had a bad experience due to the fire alarm was blasting for 40 min during my stay (starting at 2:20am). It was a false alarm but they seemed to be having trouble shutting it off. It really ruined my stay because I had to be up early for a long drive. I ended up leaving at 3:30am and getting refunded since everything had to be cut short. Also, I was thrown off by the waiver you have to sign to stay - one acknowledging that the hotel is not responsible for any theft or damage to your property. I'm not sure if this is normal, but I've never heard of this before (and have stayed at may different types of hotels). This really threw me off and made me hesitant to leave anything in the room unguarded and I was constantly checking outside to make sure my car was still ok. I think there was also a note in the room about the towels and sheets, basically they are for sale and if you take them then they charge you. These things seemed kind of passive aggressive and like they don't have legitimate insurance to cover anything.
4 out of 5
Recommended
for Everyone
by A verified traveler from Central NY

Visiting family

Posted Dec 15, 2016
Pros: It was quiet and comfortable.
Cons: The tp in the bathroom was located in a hard-to-reach place. (low and behind on left side)
Location: We shopped nearby. There were many types of food restaurants within a mile. Church was fairly close. We were mostly in town to visit family in town.
We shopped, site seeing, and met with family and friends while in Fredericksburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

EXCELLENT SERVICE! GREAT STAFF!!!

Posted Dec 6, 2016
Pros: I liked: 1. The staff (Friendly, professional, and accommodating). 2. Cleanliness
Cons: The breakfast could use a little more TLC (lacking a little of flavorful ingredients). But overall, it wasn't bad. The waffles were delicious!
Location: Great Location! It's very close to the shopping malls, and restaurants!
I cannot say enough about the excellent staff at the Comfort Suites Hotel! De (Front Desk Attendant) was EXCELLENT! When I made the hotel reservations online, I had several questions, and a few additional changes(additional rooms) so I called the hotel directly. De was very patient, extremely kind and very professional. After my first restful night, I enjoyed breakfast with my eldest Sister, my 4yr old nephew and my 3yr old daughter. Parents of toddlers know all too well how busy little ones can be :). De came over with crayons and coloring books for them to to enjoy. They had a blast! At the close of our hotel stay, I really didn't want it to end so quickly (Wed- Sat). I can't forget to say "KUDOS" to the Breakfast staff, You rock! I would recommend this hotel to ANYONE! You will NOT be disappointed! Btw....don't forget to ask for DE! She's the BEST!
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Our stay was great and my children had a great time :-)
4 out of 5
by A verified traveler

Fall break

Posted Oct 28, 2016 on Hotels
Good experience overall. On the last day the room wasn't made up which was disappointing.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Room good, breakfast good, help great.