Comment from Hotel Management
May 10, 2016 by Anna L, GM, Hotel Management
Thank you for your review. I was disappointed to read that the hotel failed to meet your expectations. Our entire 6th floor is dedicated to Diamond HHonors members; this floor sells out quickly so perhaps you were unable to have the opportunity to enjoy it. We always happy to accept early arrivals, as long as the occupancy allows for it. Again, we appreciate your feedback.
Anna L, GM