Posted Sep 12, 2016
Is near shops, gyms, right off the freeway. Found left over food in refrigerator when we arrived. Clearly from the previous guests. Every night the carpet in the room would somehow get soaking wet. Seemed to be a leak somewhere. They do give you free passes to the local gym, which is good.
Comment from Hotel Management
Sep 13, 2016 by Edita, Hotel Management
Thank you for staying with us. We’re lucky to be close to local restaurants, shopping malls and metro stations are nearby. Our close proximity to these attractions has inspired us to offer a complimentary shuttle within a 3 miles radius, for our guest's convenience.
Please accept my apologies for the leftover food found in your refrigerator, and I can imagine how uncomfortable to have a wet carpet. I trust you informed us of these issues prior to check out, and that we sent an engineer to address these inconveniences. I will share your review with Housekeeping and Maintenance to ensure proper follow-up was provided.
Thank you again for your review and for staying with us. I hope we have the pleasure of welcoming you back again soon.