Ratings based on 344 Verified Reviews

3.1 out of 5
57% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Smoking room not indicated by Expedia- no discount

Posted Mar 23, 2017
Terrible hotel, needs renovation. Not clean. Not worth the money
3 out of 5
by A verified traveler

Posted Mar 20, 2017
Was expecting better, awful breakfast and uncomfortable
4 out of 5
Recommended
for Everyone
by A verified traveler

It worked for what I needed.

Posted Mar 10, 2017
Everything was very satisfactory. The staff was exceptional.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Wash cloth from previous tenant was left, and refrigerator was off.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
Convenient location, easy check in and check out process.
Comment from Hotel Management
Mar 22, 2017 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
2 out of 5
by A verified traveler

Posted Dec 12, 2016
No vending machines, not enough blanket or pillows
Comment from Hotel Management
Dec 28, 2016 by Manager, Hotel Management
Thank you for your recent review of your stay. I sincerely apologize that we didn’t meet your expectation of having extra blankets in the room. But I do want to let you know upon request, we could have provided you extra blankets and pillows. I also want to let you know that we do have vending machines in our hotel which is located in the guest laundry room. I thank you for your comment. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
3 out of 5
by A verified traveler

Budget motel, no frills

Posted Dec 8, 2016 on Hotels
Close to Fairfax Hospital and Merrifield, inexpensive, unfortunately not the nicest rooms, tub liner was peeling, bathroom smelled of smoke (in an nonsmoking room), bed was comfy overall but pillows very flat. Overall just a motel with a fancy sounding name.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review of your stay. We appreciate your comments about our hotel and do apologize for not meeting your expectation. Your comments were reviewed by the staff, and we will take corrective action to make sure your experience is not repeated. The staff and I thank you for your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
1 out of 5
by A verified traveler

Posted Nov 5, 2016 on Hotels
The bed made my back hurt
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed at that mission. In response to your feedback, I will be sharing your comments with my upper management to make necessary changes. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 31, 2016
The staff was not very welcoming. I expected to be greeted with a smile
Comment from Hotel Management
Nov 1, 2016 by Manager, Hotel Management
We appreciate you taking the time to share your experience. I'm glad you had a decent stay, but concerned our staff was not welcoming. Proper customer service and communication will be addressed. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from hampton, United States of America

Nice close and within walking distance to INOVA

Posted Oct 25, 2016
Pros: Clean rooms
Cons: Cleasiness in the laundry room
Location: Near to shopping district
Pleasing and nice staff, very helpful with my reservation and extending my stay
Comment from Hotel Management
Nov 1, 2016 by Manager, Hotel Management
The staff and I read your review, and would like to thank you for writing such wonderful comments about the hotel and the staff. It's gives us great pleasure to know that you enjoyed your stay with us. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.