The staff is friendly. But as I walked into the room I got this stench. The carpet really stinks and seems like A/C coolant might have leaked into the carpet. The curtains have not been cleaned in ages and are sticky. I had to ask twice for utensils and finally I went there and picked it up. Everyday evening I had to go and ask for air freshener. The guy would come and spray it but would not leave it in the room. Says it is against their policy.
I a a frequent visitor to this area. I've decide that for a few more bucks I would rather stay at a decent place.
Comment from Hotel Management
Aug 29, 2016 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. It was a pleasure to read that you were pleased with the friendliness of the staff, but we were disappointed that we did not meet your expectations and provide you with a fresh room. To ensure that a situation like yours doesn't happen again, my team is being coached on providing clean and fresh rooms. Thank you for your comments. Guest feedback like yours allows us to continue to improve our hotel. We hope to have another chance to provide you with a better experience the next time you're in town.