Evicted? Try Extended Stay America Herndon!
Posted Jun 7, 2016 on Hotels
If you are looking for affordable long-term housing, this place is for you! Our particular room came with no working phone, yet most amenities required a phone call to request (i.e. clean towels, room cleaning, and kitchen stuffs). WiFi coverage was good, but very slow - but don't worry - you can pay for faster Internet if your budget allows! Breakfast is promptly set out at 6am and is consumed in its entirety by 7am. Voracious tenants, who crave pre-packaged muffins and danishes lay in wait, eagerly standing by to receive the caloric bounty to get them through the day. If you need fresh towels, simply bring them down stairs to the front desk, make a phone call, wait, and exchange them for fresh towels! Sink S-traps may have a leak repaired with duct tape, and the refrigerator compressors, HVAC, and bathroom fans may or may not emit loud, alerting sounds throughout the night. Not to worry, the strobe-light-like smoke detector function light will keep you awake if loud noises don't disturb you. Lastly, be sure you lock the bathroom door all the way every time you use it, else the door will certainly swing open and block your path to the kitchen. Door to room itself comes complete with a deadbolt that does not engage due to poor craftsmanship, and burn marks in the microwave and kitchen sink add to the decor. Bed sheets contained hardly any hair! If you want a budget stay at budget quality, you will receive all these additions at no extra charge!
Comment from Hotel Management
Jun 17, 2016 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. The situation you described regarding the repairs is truly regrettable, we have gone through each room looking for that issue because that isn't the type of repairs that we do. We are very sorry for your experience. In response to your feedback, I am having our Maintenance Engineer double check all rooms. I will also make sure our staff restocks the breakfast area as needed. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.