A hotel with potential.
Posted Jun 26, 2016
The hotel front desk staff is super nice. The room was clean, but had lots of issues that were not taken care of when brought it up. I was on the first floor and the window security latch was missing. Anyone could get into the room from the outside. I reported it, but it was never fixed. The carpet was wet, and shower didn't work properly.
Comment from Hotel Management
Jun 30, 2016 by Manager, Hotel Management
Thank you for your recent review of your stay. I am sorry to hear that the issue was not addressed. I spoke with my Maintenance Engineer and we will make sure that it does not happen again in the future. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.