Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

great location close to restaurants and shopping

Posted Jan 16, 2016
Had a great 1 night stay. Hotel staff was very attentive and very nice. Located close to shopping points and near restaurants, many of which are walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler

My stay at the house

Posted Jan 7, 2016
Pros: The staff...very helpful, knowledgeable and genuinely concerned with my only complaint.
Cons: As I mentioned earlier...the cable. My thoughts are, they should look into LAN not Satellite...far to many issues with the least amount of weather...w
Location: Born and raised here, you name something and in most cases you can do it.
My stay at the House was good overall. The staff is top notch, the complimentary breakfast outstanding and the condition of the Hotel is good. My one and only complaint was with the cable, the signal (all channels) was scrambled my entire stay...very frustrating. However, the maintenance crew did work the issue with a vengeance, but to no avail. Management followed up promptly with a genuine apology and compensation. Bottom line...I will stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2016
Pros: Staff is friendly and hospitable. I overslept both days and missed the full breakfast; however, i heard it's delicious! Ledo's pizza in the lobby
Cons: Nothing
Location: No need to drive, because food and shopping are within walking distance
Older facility, but the rooms are nice and clean, I would definitely come back!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern Illinois

Excellent breakfast and great waitresses

Posted Nov 20, 2015
Pros: Location was very good.
Cons: The TV in my sister's room did not work and the repair person came twice to fix it, but was unable to do so.
Location: Fredericksburg is a great place to visit. We were there for a wedding ceremony. We had time to take the trolley tour, which I and my family enjoyed.
I was very impressed with the breakfast and the friendly staff that served it.
Comment from Hotel Management
Nov 25, 2015 by Management and Staff, Hotel Management
Hi Bruce, Thank you for taking the time to review our hotel. I will definitely forward your comments to all the appropriate departments... I apologize for the issues your sister's room had and have made sure the engineering department is informed. We hope to see you all again if you're ever back in the Fredericksburg area. Thank you again and we hope you have a wonderful holiday season.
4 out of 5
Recommended
for Personal Event
by Gabriel from Fredericksburg

Best location in Central Park

Posted Nov 11, 2015 on Hotels
Best location in Central Park, you can walk anywhere. Good bands at the local bar there too. I had a staycation here and had a blast. The rooms are a little dated, but the bed and pillows are super comfortable. I'll be back.
Comment from Hotel Management
Jan 16, 2016 by Management, Hotel Management
Hi Gabriel, Thank you for taking the time to comment about your stay with us. We truly appreciate it and look forward to seeing you again soon! **I have to agree with you regarding the bands here... they are the best! I love listening to them as well. :)
5 out of 5
Recommended
for Couples
by Brittney from Spotsylvania

Amazing

Posted Nov 7, 2015 on Hotels
Loved every minute. My favorite hotel by far
Comment from Hotel Management
Jan 16, 2016 by Management, Hotel Management
Hi Brittney! Thank you very much for leaving such a great comment! We Love Our Guests! We look forward to seeing you again soon!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 1, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by Management, Hotel Management
Thank you very much for the thumbs up! I share all reviews with the team and it's always nice when a guest takes the time to let us know how we're doing. Thank you again and we hope to see you again soon! :)
2 out of 5
by A verified traveler

Terrible. Had an Executive Roo Nightmare

Posted Oct 27, 2015
Upgraded to an Executive Room only to find carpets dirty, room needs a paint n plaster upgrade and the bed was the most uncomfortable of any I've ever slept in.....Recommend: Stay elsewhere.
Comment from Hotel Management
Nov 3, 2015 by Management, Hotel Management
Thank you for taking the time to comment regarding your stay. I am dissapointed to hear your stay was such a dissapointment. It is our mission to deliver over and beyond your expectations and it appears we failed you. I wish I knew before you checked out, so I could have tried to make it right. I have communicated this to the proper department heads and truly hope you will give us another chance if you're in the area again and need a place to rest your head. Thank you again.
5 out of 5
Recommended
for Business Travelers
by Corliss

One of the best Hotels.

Posted Oct 26, 2015 on Hotels
Nice timme
Comment from Hotel Management
Jan 9, 2016 by Management, Hotel Management
Thank you for taking the time to let us know you had a nice time! :) I have shared your comment with the team. Thank you again and we hope to see you soon.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Oct 22, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by Management, Hotel Management
Thank you for the wonderful score! We hope to see you again soon!