Rude Manager, Outdated Hardware
Posted Oct 7, 2016
When I arrived (at 11pm), I was told that since I am 20 years old, they would not be able to check me into my room by myself, since the hotel is licensed to sell alcohol. Well. I've been to this hotel alone before, and informed them. The manager seemed very irritated by this, and offered no apology to me, but seemed to admonish me for thinking (shocker!) that I could check into a hotel that I paid for! I have been to many hotels before by myself, and I have never been treated so rudely. When I got into my room, I found that my door didn't close! I had to have someone come up and close it for me. In the morning, when I went out, I called the desk and told them that my door wasn't closing, and that since I had valuables inside the room, I didn't want to leave the door open. They told me to just leave it and that they would come and close the door for me. The entire stay, I was unable to close the door myself, and the fact that they wouldn't come up to help me was upsetting. All in all, I was not impressed by my stay.