Ratings based on 261 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Close to 95 and lots of stores

Posted Feb 16, 2017
Clean and friendly lots of eating choices near by.
Comment from Hotel Management
Feb 17, 2017 by Sarah Holliday, Hotel Management
Thank you for trusting us for your hotel needs and thank you for your kind review of your experience at Holiday Inn Express Fredericksburg Southpoint. We are delighted to know that you found our location to be convenient for your needs and we appreciate your compliments on the cleanliness of our hotel and friendliness of our staff. We look forward to welcoming you back whenever your travels bring you to or through Fredericksburg, VA!
4 out of 5
Recommended
for Everyone
by A verified traveler from los Angles

Close to lots of shopping centers.

Posted Jan 16, 2017
Pros: Staff.
Cons: Furniture and carpets seem old.
Location: Shopping and dinning.
Close to lots of shopping centers, neumerous restaurants and fast food places, easy access to multiple highways.
Comment from Hotel Management
Jan 16, 2017 by Sarah Holliday, Hotel Management
Thank you for being our guest and thank you for providing us with feedback on your stay. We are pleased to know that you enjoyed our convenient location! We look forward to welcoming you back again in the future and hope your next stay will be even more pleasant than the last.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bethesda, MD

Nice hotel.

Posted Nov 19, 2016
The internet is horrible. There is no curtain in bathroom.
Comment from Hotel Management
Nov 27, 2016 by Sarah Holliday, Hotel Management
Thank you for being our guest and thank you for your 5-star rating of your experience. We are thrilled that most aspects of your stay were enjoyable, yet we are mindful to take your feedback to shore up any deficiencies you encountered to ensure your next stay is even more enjoyable. We hope to see you again soon!
5 out of 5
by A verified traveler

Excellent!

Posted Nov 14, 2016 on Hotels
We enjoyed our stay. Everything was great!
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
What a pleasure to hear that your recent stay with us at Holiday Inn Express Fredericksburg Southpoint was excellent! Thank you for trusting us for your hotel needs and thank you for your kind comments on your experience. I look forward to sharing your accolades with our Team and hope we see you again soon!
4 out of 5
by A verified traveler

Posted Nov 5, 2016 on Hotels
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Thank you for trusting us for your hotel needs and thank you for taking the time to rate your stay. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted Oct 30, 2016 on Hotels
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Thank you for being our guest and thank you for providing us with feedback on your stay. We hope you will stay with us again soon and that your next stay will exceed your expectations.
4 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thank you for being our guest and for taking the time to rate your experience. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thank you for being our guest and thank you for rating your experience at 5-stars! We hope to be of service again soon.
4 out of 5
by A verified traveler

Posted Oct 8, 2016 on Hotels
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate your stay. We hope to see you again soon!
3 out of 5
by A verified traveler

Must request for common services!

Posted Oct 4, 2016 on Hotels
After spending the first night and returning to our room around 4pm. I was surprised that the bed was not done. I called the front desk and ask why and they told me that we had to specifically ask for that service. In all the years of travelling I've never had to ask to do the beds. She also told me that she would see what she could do after contacting house keeping as if she was doing me a favor. Also they only replaced one towel in the bathroom.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Please accept our sincere apologies for the disappointments you encountered during your stay and for the miscommunication regarding our housekeeping services. This is not typical of our hotel and I can assure you that your concerns have been addressed internally as well as having been escalated to our corporate team. I sincerely hope that you will give us the opportunity in the future to replace this experience with one where everything exceeds your expectations.