Ratings based on 273 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Staff

Posted May 24, 2017
Pros: Location
Cons: Customer service training for staff
Location: close to malls, restaurants, things to do
Everything was great except staff did not appear to be enjoying their jobs. Very serious. Nothing bad to say, just not very welcoming.
Comment from Hotel Management
May 25, 2017 by Sarah Holliday, Hotel Management
Thank you for being our guest and thanks for your 5-star rating of your experience. We appreciate your comments on our convenient location. I am sorry to hear that you did find our staff to be welcoming during your stay. As noted in other reviews, we are typically known for our friendly and helpful staff, so we are disappointed to know that we were not performing up to our usual standards during your stay. We have taken your feedback to heart and look forward to exceeding your expectations on your next stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from hereford pa

Very nice,clean & easy to find. Breakfast was exc

Posted May 20, 2017
We attended a funeral of a local relative. Staff helped us with directions
Comment from Hotel Management
May 22, 2017 by Sarah Holliday, Hotel Management
Thank you for trusting us for your hotel needs while in town for the funeral. While we are truly sorry for the reason for your visit, we are glad to know that you enjoyed a comfortable stay with us. We hope to have the pleasure of welcoming you back again under better circumstances in the future.
5 out of 5
Recommended
for Other
by A verified traveler from Lansdale, PA

Nice dog friendly hotel just off the interstate.

Posted Mar 9, 2017
Pros: Breakfast included and allowing dogs.
Cons: Elevator was rather dirty upon our arrival.
Pleasant red headed girl at front desk and great breakfast included.
Comment from Hotel Management
Mar 9, 2017 by Sarah Holliday, Hotel Management
Thank you very much for taking the time to review your experience at Holiday Inn Express Fredericksburg Southpoint. We enjoy being a pet-friendly hotel and are glad to know that you enjoyed a pleasant stay with us at our convenient location, just off I-95. We hope we have won your loyalty!
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Close to 95 and lots of stores

Posted Feb 16, 2017
Clean and friendly lots of eating choices near by.
Comment from Hotel Management
Feb 17, 2017 by Sarah Holliday, Hotel Management
Thank you for trusting us for your hotel needs and thank you for your kind review of your experience at Holiday Inn Express Fredericksburg Southpoint. We are delighted to know that you found our location to be convenient for your needs and we appreciate your compliments on the cleanliness of our hotel and friendliness of our staff. We look forward to welcoming you back whenever your travels bring you to or through Fredericksburg, VA!
4 out of 5
by Richard

Posted Feb 5, 2017 on Hotels
The price point was too high. Stayed at a La Quinta the next night for $20 less with same features.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you enjoyed your stay. We do strive to ensure our rates are consistent with other hotels in the Fredericksburg area while providing superior accommodations and service. We hope you will choose us again for your future Fredericksburg visits.
4 out of 5
Recommended
for Everyone
by A verified traveler from los Angles

Close to lots of shopping centers.

Posted Jan 16, 2017
Pros: Staff.
Cons: Furniture and carpets seem old.
Location: Shopping and dinning.
Close to lots of shopping centers, neumerous restaurants and fast food places, easy access to multiple highways.
Comment from Hotel Management
Jan 16, 2017 by Sarah Holliday, Hotel Management
Thank you for being our guest and thank you for providing us with feedback on your stay. We are pleased to know that you enjoyed our convenient location! We look forward to welcoming you back again in the future and hope your next stay will be even more pleasant than the last.
4 out of 5
by April

Posted Jan 5, 2017 on Hotels
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you for being our guest and thank you for taking the time to rate your experience. We look forward to welcoming you back again in the future and hope your next stay will be even more pleasant than the last.
5 out of 5
by Luiz

Convenient and clean hotel

Posted Dec 28, 2016 on Hotels
We had a great time! Only thing was that the wifi wasn't great.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
We are so pleased to read that you had a great time and we truly appreciate your compliments on the cleanliness of our hotel and guest rooms. We are glad to know that our location is convenient for your needs and we hope to have the pleasure of welcoming you back again soon.
5 out of 5
by Donald

Posted Dec 26, 2016 on Hotels
Just passing through the area, but good shopping and restaurant options. Overall, service and accommodations were very good.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for being our guest and thank you for your 5-star review of your experience. We are glad to know that you enjoyed our convenient location and "very good" service and accommodations. We look forward to your next visit and hope to always exceed your expectations.
4 out of 5
by Dan

Posted Dec 24, 2016 on Hotels
Was fantastic room and service. Only issue was that wifi wasn't working while we were there in room or on hotel lobby computer
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
What a pleasure to read your comments on our fantastic rooms and service! Thank you for your kind words regarding your recent stay with us at Holiday Inn Express Fredericksburg Southpoint. Please accept our apologies for any issues you encountered with the WiFi during your stay. We look forward to ensuring your next stay is even more pleasant than the last.