Ratings based on 1,158 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Daytona Beach , Florida

hotel accessible to nearby restaurants.

Posted Mar 20, 2017
Experience was great. Staff were great with kudos to Jazz who was so accommodating and nice. Need more staff like him. He is an asset to your facility.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2017
The staff is fantastic they remember you and always have a smile on their face.
Comment from Hotel Management
Feb 16, 2017 by - Natasha, Hotel Management
Good Afternoon, Delighted to see you love our staff, I will pass on your kind remarks. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, convenient area

Posted Feb 8, 2017
Close to the airport, a gas station right next , restaurants on walking distance too, even a target is in the neiborhood. nice hotel staff ,decore and the contenental breakfast is awesome .Strongly recommend .
Comment from Hotel Management
Feb 16, 2017 by - Natasha, Hotel Management
Good Afternoon, Nice to see you enjoyed your stay and enjoyed the onsite amenities as well as local amenities. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice decor

Posted Feb 8, 2017
Pros: It was quiet, rooms were comfortable
Cons: the bathroom sink faucets...water goes everywhere!!!
Location: tons of eatery's no malls in the area or shopping centers. Nice quiet location.
The staff (housekeeping/front desk) are top notch...I was a little disappointed with the bathroom size and the shower appeared to have mold around the basin at the bottom and on the walls. The housekeeping staff were the best...they knocked on the door to make sure all needs were taken care of..nice to be treated so well. The breakfast was great and provided a variety to all hot and cold foods. It was a nice stay.
Comment from Hotel Management
Feb 16, 2017 by Natasha, Hotel Management
Good Afternoon, Great to hear you enjoyed your stay with us and our complimentary hot breakfast. I will pass on your kind remarks to our gallery hosts and housekeeping. We look forward to seeing you again on your next trip to Chantilly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2017
The hotel is in a good location. Added plus was the steak house next door was good.
Comment from Hotel Management
Feb 16, 2017 by - Natasha, Hotel Management
Wonderful to hear your feedback and be sure to show your room key at the steak house for a discount. We look forward to seeing you again on your next trip to Chantilly.
2 out of 5
by A verified traveler

Hyatts are usually better than this one.

Posted Jan 29, 2017
There was a very strong smell, probably cleaning product that permeated the room and the hallways.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great hotel

Posted Jan 26, 2017
Location: Just a short drive to Dulles Airport.
We stayed at the Hyatt before flying out of Dulles Airport. All staff members were very nice & courteous! The hotel transport was very easy to use. Nice & clean rooms. Very spacious! Great breakfast. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
Very great hotel! It's clean and comfy. Well worth the money.
5 out of 5
Recommended
for Everyone
by A verified traveler

great staff

Posted Jan 23, 2017
Pros: Clean comfy great staff
We were about to make a huge mistake (not being local) and get stuck in terrible traffic trying to get into D.C. For N Inaugural Ball. The front desk ladies saved us and directed us to the Metro w directions on how to get to town. Lovely Lovely staff the whole stay ❤
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Great hotel, great price

Posted Jan 21, 2017
Very accommodating staff, friendly, and the hotel is in a great locale